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Grinwald Ford, Inc.

(681 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Great experience.

Great experience. All vent well. I never felt pressured to buy something that I didn’t want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

So glad see this positive feedback!!! We appreciate your business and enjoy that beautiful Mustang :)

Dave was great, he was very easy to work with and was

Dave was great, he was very easy to work with and was able to get me what I wanted in my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive feedback! We hope you enjoy your new truck and your business is greatly appreciated :)

Kyle was very helpful, and quick to communicate with me.

Kyle was very helpful, and quick to communicate with me. They treat their customers Very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the positive feedback !!!! We appreciate your business :)

Dave and John were amazing helping me as this was my

Dave and John were amazing helping me as this was my first car bought from a dealership. Both did their jobs well and took it an extra step to make sure I could have exactly what I wanted and needed. Nothing could stop them in achieving our goals for our car. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the kind words!!! Congratulations on your first dealership purchase. We are so happy it was a positive one :) Enjoy your vehicle !

Had a unique car buying experience working with Dave at

Had a unique car buying experience working with Dave at Grinwald............... No pressure!! Bill jumped in when needed, I appreciated that. I'll just start at Grinwald next time and cut the entire car searching process in half! Thank you Grinwald

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

From the first visit when we decided to order our truck

From the first visit when we decided to order our truck the way we wanted to the day we picked it up the Ginwald dealership was wonderful to work with. We are very pleased with everyone we talked to from Bill our sales guy to the shop guys who worked to get our add on request done. Closing was done quickly and no pushing add in’s of any sorts(extra warranties , pre-purchased services) which just added the positive experience If your looking for a new Ford and want to work with a straight forward dealership then head to Watertown and visit Grinwald

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Phenomenal experience!

Phenomenal experience!! Would recommend them to everyone. Dave was so easy to talk to and honest. Kyle wore a smile the entire we were there and Chelsea was outstanding. By far this was the best car buying experience I’ve had! They even had flowers for us when we picked up our car! 5 stars isn’t enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful.

Very helpful. We created a bit of a time issue over the weekend and they were extremely gracious and patient with us. Strongly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

was able to find what i wanted and have all my questions

was able to find what i wanted and have all my questions awnsered perfectly 10/10 would buy another car from there/him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The entire Grinwald team was an absolute pleasure to work

The entire Grinwald team was an absolute pleasure to work with. This was my third vehicle I have bought from them, and they always make me feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.