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Grinwald Ford, Inc.

(681 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Dealership has friendly staff in both sales and service....

Dealership has friendly staff in both sales and service. Everyone there makes you feel welcome, relaxed and valued! Even the owner seems very down to earth and came out to personally introduce himself. Kyle was amazing to work with, he was very down to earth, and went above and beyond to make sure we walked away with a truck that had everything we wanted-and more! We did not feel pressured in any way. Kyle made sure all our questions were answered, and was very easy to talk to like we’ve known him for a long time! We couldn’t be happier with our purchase, and my husband drove off in his new truck with the biggest smile on his face (like a kid on Christmas morning!).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review Melissa! It was our pleasure to help get you the truck you were looking for! We are glad that Kyle was great to work with, he is a great member of our sales department. Enjoy your new truck!!

The dealers are really friendly and down to earth. They...

The dealers are really friendly and down to earth. They seem like they really care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My experience with Bill was very pleasant. I just got the...

My experience with Bill was very pleasant. I just got the truck about 7 days ago, and had a service light come on. When I called and talked with the service manager I was pleased to find out that they will be covering the cost of repairs!! For being 3hrs away a day not being able to bring it back to them, this proved that they care about excellent customer service relationships!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drove over 2 hours to look at this ranger but before I...

Drove over 2 hours to look at this ranger but before I did Bill answered all the questions I had. Very prompt and quick replies.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bill was very helpful throughout the whole process. He...

Bill was very helpful throughout the whole process. He helped me secure a trick during vehicle shortages and was honest and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The staff was wonderful to work with. Stayed after hours...

The staff was wonderful to work with. Stayed after hours to help me take home the truck that night.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The weather may have been crummy the day I purchased my...

The weather may have been crummy the day I purchased my F-150 but the service was great! Bill was a very personable salesman and John was very friendly. Both got my son some sweet Ford swag also! It was a very quick process from start to finish and I would highly recommend their service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My car buying experience was great!!! The process was no...

My car buying experience was great!!! The process was no pressure at all, everyone was nice, engaging, and very helpful!! Shout out to Dave, Kyle, and Chelsea!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome team! Bill was great! John from billing was...

Awesome team! Bill was great! John from billing was amazing! Definitely recommend Grinwald! I won't go anywhere else! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My experience at Grinwald Ford buying my new 2021...

My experience at Grinwald Ford buying my new 2021 Explorer was great! Thank you Bill !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.