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Grinwald Ford, Inc.

(681 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Bill provided outstanding customer service. He explained...

Bill provided outstanding customer service. He explained all the new features of the Edge very well. We know his door is always open if we have questions with the technology. He came in on his day off so we could pick up the car. We have purchased 8 vehicles in 25 years and always have had outstanding service! We love Fords.💗💗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience at Grinwald Ford. Everyone was...

Had a great experience at Grinwald Ford. Everyone was super nice and friendly. Everything went quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kind courteous knew what they were doing helped me get my...

Kind courteous knew what they were doing helped me get my loan was very satisfied plus I thought is was funny buying a car from another Bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The experience was a bit different but all in all it was...

The experience was a bit different but all in all it was good. Good people to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience. Very helpful and friendly. We...

Wonderful experience. Very helpful and friendly. We will return for routine service and very likely our next purchase, too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No complaints what so ever. Friendly down to earth and...

No complaints what so ever. Friendly down to earth and personable people. Worked within our budget and gave us options. Thank you guys very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing experience at this dealership. I was...

I had an amazing experience at this dealership. I was looking to buy my first car on my own and Bill was so helpful and made the process quick and easy. I was in and out in about an hour driving off with my new car! These guys are very trustworthy and truly want to help you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bill and John were great to work with. They made the...

Bill and John were great to work with. They made the whole process easy and quick. I will recommend Grinwald Ford to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quite unexpectedly we were in need of a new vehicle for...

Quite unexpectedly we were in need of a new vehicle for my husband. I did my research and heard good things about Grinwald Ford so I thought I would give then a shot. I was ready for the high pitched sales tactics and pushing salesman. I was blown over by how friendly, welcoming and accommodating John Foltz was. No pressure, answered all of my questions and really put my mind at ease with purchasing a used car since I have always purchased brand new. John didn't even mention an extended warranty, I was the one that brought it up! My husband and I walked out of the dealership feeling very good about our decision to purchase the 2016 Scion IM. Staying local and buying from Grinwald was one of the best decisions we have ever made. Thanks again John, you are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very welcoming and helpful throughout my...

Everyone was very welcoming and helpful throughout my experience at Grinwald. They were able to provide me with answers to all my questions and point me in the right direction of finding the car of my dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.