Reviews
Good service experience.
Good service experience. Good communication. Friendly and knowledgeable staff. Clean facility and comfortable place to wait if necessary.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ed! We would like to thank you for your recommendations and great review! Our team is dedicated to providing the best customer service there is to offer. We really appreciate your business! 😀
A very down to earth dealership and staff.
A very down to earth dealership and staff. Been buying and servicing there for over 30 years and will continue in the future. Excellent staff from top to bottom !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rich! Thank you for taking the time to leave us a 5 star review! Your recommendations mean a lot and we appreciate your business. Enjoy your Ford Mustang Shelby! 😀
Good communication, not pushy and did not feel rushed.
Good communication, not pushy and did not feel rushed. Answered all my questions. Fun to work with! I highly recommend.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello~ On behalf of us at Grinwald Ford, we appreciate you taking the time to leave a review, highlighting our Sales Team! We hope you are enjoying our new 2025 Transit T250. Safe travels, and hope to see you again for all your service needs!
Staff friendly and funny.
Staff friendly and funny. Ralph and gal goes above and beyond to make sure your questions are asked and that you get a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carla! Thank you for leaving us a 5 star review highlighting our Quick Lane! Our staff of professionals work to provide the best customer service to all our customers. 😀 We appreciate your business and look forward to seeing you soon!
First time using Grinwald.
First time using Grinwald. Very impressed. Did not try to push unnecessary charges . Will gladly work with them again and recommend them to our friends.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello~ We welcome you as a new customer! Thank you for taking the time to leave us this great review highlighting our Quick Lane Team! We hope to see you again for all your servicing needs! We appreciate your business. 😀
Always have a great experience at Grinwald Ford.
Always have a great experience at Grinwald Ford. Ralph Schmidt always does an excellent job with customer service and communication. Always feel confident with his recommendations due to his skills and knowledge. Appreciate his expertise! Ralph is the reason that we service our vehicles at Grinwald. He is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Morning! On behalf of Grinwald Ford, we would like to thank you for sharing this great review about our Quick Lane Team! We are happy that you appreciate Ralph's hard work, and feel comfortable with his knowledge. We appreciate your business and look forward to serving you again. 😀
Very pleasant find, I’m a first time buyer from this
Very pleasant find, I’m a first time buyer from this dealership, and was pleasantly surprised by the down to earth the team was. John was very straightforward and knowledgeable. I would highly recommend the dealership to anyone looking for a quality car and friendly service. Thanks again for going above standard! Tom
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Thomas! Thank you for taking the time to leave a 5 star review! We are happy to hear that you got exactly what you wanted out of your vehicle buying experience! We wish you safe travels in your 2024 Ford Edge! 😀
Dealership is way easier to work with compared to one in
Dealership is way easier to work with compared to one in oconomowoc. Will always go here.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Good Morning~ Thank you for taking the time to leave a review, highlighting our Service Team! The Team works to offer the best customer service there is...Thank you for being our customer, we appreciate your business! 😀
Great customer service and communication , very polite
Great customer service and communication , very polite and professional always a great experience working with the team members at Grinwald
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ron! Thank you for taking the time to leave a review highlighting our Service Team. The Team works together to be sure they give the best customer service possible. We appreciate your business! 😀
This was the 3rd Grinwald generation we have dealt with.
This was the 3rd Grinwald generation we have dealt with. It was a pleasure working with Chelsea to purchase our new truck! We always have been treated like family. No sales pressure, only the honest information. Thanks to John for putting up with us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dale & Nancy! Thank you so much for taking the time to leave a 5 star review! It was very enjoyable working with you and conversating with you both! We appreciate your business, enjoy your new Ford Ranger XLT. 🛻🛻🛻😀