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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Kyle Strauss was pleasant and trustworthy to work with.

Kyle Strauss was pleasant and trustworthy to work with. No games, tricks or high pressure sales tactics

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great small town dealership with that small town level of

Great small town dealership with that small town level of service with a personal touch. Was able to get my new Ford Bronco and was out the door within 45 minutes. Would come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Paul at Grinwald was great to work with.

Paul at Grinwald was great to work with. He sold me a 2019 Jeep Grand Cherokee and made the process fast and easy, even stayed late one night to make it happen as soon as possible! We went into John's office to sign some paperwork and it only took no more than 5 minutes. Also, traded one of our vehicles in and that process was done fairly easy with the help of Chelsea and Andy. Overall, excited about our new car and will definitely look into vehicles there in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was the first time working with GRINWALD and we felt

This was the first time working with GRINWALD and we felt welcomed and not pushed into buying a car. Kyle was very knowledgeable, funny and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone at Grinwald Ford, Kyle Strauss, John Foltz, and

Everyone at Grinwald Ford, Kyle Strauss, John Foltz, and John Grinwald, made an extra effort to make our order and purchase of a new 2023 Explorer a pleasurable experience. We are thrilled with our purchase and appreciate everyone's help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very smart and informed sales person, courteous and had

Very smart and informed sales person, courteous and had very good commuication skills. Listened to what I wanted. I was very happy working with Kyle on my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've never had such a smooth transaction.

I've never had such a smooth transaction. Excellent teamwork. All knowledgeable. No pressure. 10 star dealership. Thank you. 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had a good experience buying from Andy, Paul, John and

Had a good experience buying from Andy, Paul, John and the team at Grinwald. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave was a pleasure to work with and delivered on all of

Dave was a pleasure to work with and delivered on all of my requests when putting together the deal. It was Dave's positive, low pressure and helpful demeanor that compelled me to drive all the way to Grinwald Ford from my home in Maryland. I look forward to buying from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drove an hour to check out a specific vehicle.

Drove an hour to check out a specific vehicle...ended up driving back and purchasing because of the staff. Fantastic experience with Dave, John and Chelsea. I'd been in my vehicle for nearly 13 years, so I wasn't looking forward to sales and finance hard sells...none of that here. They listened, answered my questions and were fair. It couldn't have gone smoother.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.