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Grinwald Ford, Inc.

(692 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Outstanding experience!

Outstanding experience!!!Dave was a frikin Rock Star. Hands down the absolute best experience buying a vehicle. Never once felt like a number. Zero pressure. And John is a magic man. Dreaded doing the whole buying a car gig, but left feeling like a part of the family. These guys are the real deal. Every other dealer in the area has a lot of catching up to do. Grinwald has set the bar extremely high when it comes to customer service and it is awesome that we were lucky enough to be a part of it as a customer. 5 stars all day long!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We would like to thank you for your recommendations and fantastic review. Our team of professionals is dedicated to providing you and all our customers with only the best there is to offer. It's so great to hear that Dave and John helped make your experience such a positive one. Enjoy your new vehicle!

Wonderful experience!

Wonderful experience! Dave was super helpful, not to mention everyone that I had the pleasure of talking with. I appreciate all their hard work and effort to get me into a new car and let me trade in my Kia!

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  • Overall experience 5.0
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Dealer response

Hi Sarah, Hearing that you had a "Wonderful" experience with Dave is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Grinwald Ford. We wish you many happy miles in your new 2024 Ford Escape ST Line. We look forward to serving you again!

One of the best buying experiences.

One of the best buying experiences. Kyle was knowledgeable, respectful, and really great to deal with. Highly recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate you for taking time to leave a review! We, at Grinwald Ford are so glad to hear that you really enjoyed your vehicle buying experience with Kyle. We wish you safe travels and look forward to seeing you again!

The dealership was great .

The dealership was great . Clean facility and wonderful people. Transaction went very smooth and worry free

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Larry~ Thank you for taking the time to leave a review! We are so glad to hear that you thoroughly enjoyed your vehicle buying experience at our dealership.

Great experience, everyone was so kind and helpful.

Great experience, everyone was so kind and helpful. No pressure and easy to communicate with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Alex~ The Team here at Grinwald Ford are very happy to hear that you were pleased with your car buying experience! Thank you for taking the time to leave a review. We wish you safe travels in your new 2023 Mustang Mach-E and we look forward to see you again soon!

Great Experience, stree free vehicle buying.

Great Experience, stree free vehicle buying. Everyone answered all of our questions. Our trade offer was satisfying.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to leave this review! We are so happy you enjoyed your vehicle-buying experience at Grinwald Ford! We appreciate your business!

Great Customer service all around.

Great Customer service all around. You made truck shopping and buying painless. You answered all of our questions and was very helpful on the way.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Les~ Congratulations on your new F150 Super Crew! Thank you for taking time out of your busy schedule to write a about your experience! It's wonderful to hear that The Team was able to provide you with excellent customer service. We Thank You for your business!

I appreciated the time and help I received from Kyle as I

I appreciated the time and help I received from Kyle as I looked for my car. He was very kind,, courteous, answered all my questions,, did an excellent job of explaining the features of each car I was interested in, and helped calm my anxiety. Second car I have purchased from Grinwald!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Sandy~ Thank you so much for leaving this great review! We are thrilled to hear the Kyle took such a fantastic job taking care of you during your visit at Grinwald Ford! Thank you for your business and hope to see you again soon!

We had a great experience at the dealership.

We had a great experience at the dealership. Thank you for a smooth and seamless time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi MJC~ Thank you so much for sharing your experience with Grinwald Ford! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Our team is thrilled to hear your feedback and we thank you for your business!

An excellent experience from start to finish.

An excellent experience from start to finish. My wife and I appreciated the transparency in the valuation of our trade-in and the out the door price of the truck we purchased.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi Paul~ Thank you for taking the time to write this review! We so appreciate your comments, as we aim to provide our customers with a straightforward and seamless experience. Thank you for your business, and enjoy your F150!