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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Excellent Service, completed before promise time.

Excellent Service, completed before promise time. All of the Grinwald staff is outstanding Great dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi ~ Thank you for your 5 star review! We really appreciate the kind words. Thanks again, and look forward to seeing you again soon! 😊

Super service.

Super service. Tires replaced in crucial situation. Involved medical atmosphere. The best 😊 service in this town!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was on time, took a little less time then

Service was on time, took a little less time then expected and the came in lower than quoted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Roger! Thank you for the 5 star review highlighting our service team! We appreciate your business and look forward to seeing you again soon!

Very informative about this issue.

Very informative about this issue. Customer rental was great 👍. The duration of the repair was what was expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rick! Thank you for your 5 star review highlighting our Service Team! Happy to hear that they provided you with detailed communication during this large repair, as well as accommodate your loaner needs. We appreciate your business!

Fast friendly service, brought vehicle in for a couple

Fast friendly service, brought vehicle in for a couple recalls and everything was taken care of quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you so much for your 5 star review highlighting our service team! We appreciate your business and look forward to servicing you again.

Dave was great in helping us find what we needed for our

Dave was great in helping us find what we needed for our growing family. He was patient and answered all our questions. He found out we were on a short time line and made the sales process go quick and effortlessly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Hannah! Thanks so much for taking the time to leave a review, we so appreciate it! It's great to hear that Dave was able to provide you with excellent service! We look forward to working with you on all your service needs.

Have worked with Kyle in sales and Angle in the Service

Have worked with Kyle in sales and Angle in the Service Dept. Top notch service and communication all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tom! Thank you for taking the time to leave a review! Hearing that you had "Top Notch" service is the best thing we could hope for! We appreciate your business and look forward to serving you again!

Dave Delkamp at Grinwald Ford made the process for buying

Dave Delkamp at Grinwald Ford made the process for buying a new Ford Explorer super easy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Erin! We are happy to hear that Dave was able to make your vehicle-buying experience super easy! We wish you safe travels in your new 2025 Ford Explorer, and look forward to seeing you again soon. We appreciate your business!

Outstanding experience!

Outstanding experience!!!Dave was a frikin Rock Star. Hands down the absolute best experience buying a vehicle. Never once felt like a number. Zero pressure. And John is a magic man. Dreaded doing the whole buying a car gig, but left feeling like a part of the family. These guys are the real deal. Every other dealer in the area has a lot of catching up to do. Grinwald has set the bar extremely high when it comes to customer service and it is awesome that we were lucky enough to be a part of it as a customer. 5 stars all day long!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for your recommendations and fantastic review. Our team of professionals is dedicated to providing you and all our customers with only the best there is to offer. It's so great to hear that Dave and John helped make your experience such a positive one. Enjoy your new vehicle!

Wonderful experience!

Wonderful experience! Dave was super helpful, not to mention everyone that I had the pleasure of talking with. I appreciate all their hard work and effort to get me into a new car and let me trade in my Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Sarah, Hearing that you had a "Wonderful" experience with Dave is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Grinwald Ford. We wish you many happy miles in your new 2024 Ford Escape ST Line. We look forward to serving you again!