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Grinwald Ford, Inc.

(682 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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I would recommend this dealership to all my friends and...

I would recommend this dealership to all my friends and family. Pirate experience was great. They answered all other questions and showed us how are vehicle worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate your business. Enjoy your new Escape!

Upgraded to Edge from escape and couldn't be happier! Luv...

Upgraded to Edge from escape and couldn't be happier! Luv the extra room and the smooth ride. Thanks again Bill, it was a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the review! We are glad you are enjoying your new Edge!

Consumer response

New Edge...

Honestly the best vehicle purchasing experience I have...

Honestly the best vehicle purchasing experience I have ever had. I had a 4 hour drive to Grinwald and when I arrived they were ready for me with the truck waiting up front. It was as described and looked even better in person than online. I would 100% recommend Bill at Grinwald. Even with a 4 hour drive I would make the drive back for a future purchase because of how quick and painless the whole experience was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are glad that you had a good experience with Bill, he is a great member of our sales team! Thank you for your business and enjoy your new vehicle!

I went back to Grinwald for my next car specifically...

I went back to Grinwald for my next car specifically because of the way they treat thier customers. Bill is great at answering any questions, showing all thevehicles features and putting you as ease. I'm so happy with my experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review, it means a lot to us. We are glad you had a good experience here at Grinwald Ford! Enjoy your new Edge!!

We are very pleased with our Ford Escape and everyone at...

We are very pleased with our Ford Escape and everyone at Grinwald Ford. Bill Maron was so easy to deal with and was able to answer any questions we had. Before we drove away, Bill sat with us in the car explaining the new features. John from Grinwald helped us thru the paperwork and also so nice to deal with. There was no pressure to buy or sell. I would definitely recommend Grinwald Ford to anyone considering a vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the review, we greatly appreciate it! Our goal here at Grinwald is to make it as low pressure as possible! Enjoy your new Escape!!

Red Escape

We found the car online and contacted Grinwald Ford. Test drove it, traded our older Escape and purchased the used 2020 Escape. Everyone was very polite and easy to deal with. There was no pressure and the process was painless. We drove home the same day in our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review. We are glad that you were able to find the vehicle you were looking for here at Grinwald Ford! Thank you for your business and enjoy your new Escape!!

Great experience at Grinwold Ford! Bill in sales did a...

Great experience at Grinwold Ford! Bill in sales did a great job explaining the features of the car, no sales pressure. I would defiantly buy a car from them again. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. Enjoy your new Mustang!! We look forward to helping you down the road!

Sometimes it’s the little things that will bring you back...

Sometimes it’s the little things that will bring you back and we will definitely be back in the future. Bill kept looking for what we wanted and didn’t give up until we were happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We appreciate your business and look forward to helping you in the future! Enjoy your new Explorer!!

We had a great experience, Bill was relaxed and no...

We had a great experience, Bill was relaxed and no pressure at all. I appreciate the patience shown by the entire staff and especially Bill!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your business and great review! We are glad you had a good time working with Bill! Enjoy your new Mustang!!

The majority of the buying transaction was handled via...

The majority of the buying transaction was handled via email and text. Bill and Chelsea were very friendly and respectful of my time. Excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We appreciate your business and hope you enjoy your vehicle!