Skip to main content

Grinwald Ford, Inc.

(682 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 3:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

We would recommend Grinwald Ford to anyone looking for a...

We would recommend Grinwald Ford to anyone looking for a new ride! Bill Maron, our sales person, was great. There was no pressure just good information so we could make the decision that's right for us. When we picked up the Edge and Bill went through all the bells and whistles it was pretty impressive! Thank you for making the process fun and easy, the way buying a new car should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the review! It was a pleasure working with you, enjoy your new Edge!

My wife and I had a great experience buying our 2012 Ford...

My wife and I had a great experience buying our 2012 Ford F150 at Grinwald. We were very impressed with our salesman Bill Maron and would highly recommend purchasing your next vehicle from Grinwald Ford in Watertown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you had a great experience with us! Thank you for the review and business!

We had a great experience buying a used car from Grinwald...

We had a great experience buying a used car from Grinwald Ford of Watertown. Bill and John went above and beyond with extras and excellent interest rate. This is our third vehicle from them and the experience keeps getting better and better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review Brian! We appreciate your continued business! Enjoy your Escape!

They are a small market dealership. That is what keeps...

They are a small market dealership. That is what keeps bringing me back. They really do treat you like family. Whenever I walk in they ALL say hi. I have never dealt with a better sales/service team ever. I have owned 2 mercedes and Grinwald Ford has treated me better. Mark Mireau

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks a lot Mark for your continued business! We treat all of our customers as best as possible. Enjoy your new Edge!!

This is our 3rd vehicle purchase at Grinwald and when the...

This is our 3rd vehicle purchase at Grinwald and when the time comes I will be back for a 4th!! The service department and the rest of the folks at the dealership are great. Family atmosphere with zero pressure! Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! We will gladly help you out with another vehicle when the time comes. Enjoy your new F-150!

It was a pleasure working with Bill, Andy and John. No...

It was a pleasure working with Bill, Andy and John. No pressure sales approach with none of the car dealer games. We would highly recommend Grinwald Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We appreciate your business and hope you enjoy your vehicle!

Bill was great to work with. Professional yet casual....

Bill was great to work with. Professional yet casual. This is the second vehicle that I have bought from Grinwald Ford. I highly recommend Grinwald Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy to hear you had a good time working with Bill. Enjoy your new Escape!

Wonderful place to buy a vehicle. None of the games...

Wonderful place to buy a vehicle. None of the games other big box dealers play. Hometown, like you are part of the family. Financing was handles very quick and easily. Vehicle was washed, full of gas and ready to go as promised. Have bought multiple vehicles at Grindwald Ford. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy to hear you had a good time during your visit. We truly appreciate your business, and we look forward to seeing you again next time.

We could have purchased a car closer to home but chose...

We could have purchased a car closer to home but chose Grinwald for a great deal and great service. On a busy Saturday morning Bill Maron was very attentive and we were home with our new purchase in time for lunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Where do I start, Mom and I had amazing experience at...

Where do I start, Mom and I had amazing experience at Grinwald Ford. Bill Maron was so kind and understanding to my mom when it came to explain things to her about her new car. Mom really loved that Bill took his time and thought the flowers was a nice touch. She was amazed that she took off on a full tank of gas. Bill, My mom said she has never been so happy and glad she purchased her car from Grinwald Ford and glad you were part of the sale. She gives you a 10 STAR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.