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Grinwald Ford, Inc.

(682 reviews)
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Sales hours: 8:30am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Shopping at Grinwald Ford was a very pleasant...

Shopping at Grinwald Ford was a very pleasant experience. Our Salesman , Bill Maron was polite, knowledgeable and straightforward. From start to finish it took about 2 to 2 1/2 hours and to do the transaction. Looking forward to checking out their service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business. It was a pleasure working with you! Enjoy your new Escape!!

Our experience was top notch!We were treated special and...

Our experience was top notch! We were treated special and given a hat and flowers! The salesman and finance process was friendly and seamless! We drove 6 hours for a specific car and are very pleased with the whole situation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have been using the Grinwald service department ever...

I have been using the Grinwald service department ever since I moved to the area and have been very happy with them so I decided to try out the new car sales. Bill Maron worked very hard to find the vehicle with my particular options. I was very satisfied with all the staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! We do the best we can to find the exact vehicles our customers are looking for. Enjoy your new Explorer!!

Extremely Satisfied with Bill Maron, John Folz and...

Extremely Satisfied with Bill Maron, John Folz and Chelsea for all of their assistance, professional, and friendly during my time with them. I will recommend Grinwald Ford to everyone I know that is looking for a car in the future !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was pleasantly surprised the level of pressure at this...

I was pleasantly surprised the level of pressure at this dealership was at ZERO. Bill Maron was wonderful to work with and Chelsea was very well organized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure working with you. We had questions and...

It was a pleasure working with you. We had questions and they were answered in a timely manner. Everything went so smoothly. Thanks to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! Enjoy your new truck!!

Chad and John were great to work with at Grinwald Ford....

Chad and John were great to work with at Grinwald Ford. They made the process of purchasing and trading in a vehicle extremely smooth and pleasant. Thanks so much! We look forward to working with you again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I love my new certified preowned Ford Escape! Bill Maron...

I love my new certified preowned Ford Escape! Bill Maron was so very helpful in answering all my questions and concerns. What I thought would be a scary experience, was a wonderful and joyful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Grinwald Ford has been our dealership of choice for the...

Grinwald Ford has been our dealership of choice for the past twenty years. The entire staff is genuine and treats customers with respect and care. We purchased our last F250 SD from Grinwalds twenty years ago (a stellar truck and still in great condition!) and decided to invest in a new F250 SD this summer. Bill Maron and John Grinwald patiently took us through the process to factory order the truck. It arrived and is a beautiful truck with power and options to spare! John Foltz in Finance got us a great finance rate with the monthly payments we specified. This area is extremely fortunate to have a dealership with such high quality standards and excellent, friendly staff! Todd and Heidi Andrews

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New car buy. Dealer prep needs to be better. You would...

New car buy. Dealer prep needs to be better. You would think a 55k car would be very clean. Car came off the truck and probably through a wash and that was it. Interior and exterior was very dirty from manufacturing, and sitting in a yard waiting to be shipped. glass was very dirty in and out. I cleaned manufacturing suction cup marks on interior doors and seats. Wheels very dirty. Sale process was fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.