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Grinwald Ford, Inc.

(682 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Excellent Service! John and John made buying a car very...

Excellent Service! John and John made buying a car very easy and very enjoyable! Thank you both and thank you Grinwald for making this experience great!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are glad we could make your experience great! Enjoy your new vehicle!

It had been years since I had purchased a car and...

It had been years since I had purchased a car and honestly, I was dreading it. Who knew buying a car would be so easy! I am so glad I made the hour drive to Grinwald Ford. Bill Maron and John Foltz made my experience so enjoyable. I would recommend Grinwald Ford to anyone looking to buy a car with no pressure or hassle!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and business! Bill and John are a great part of our sales team. Glad we could make your experience enjoyable!

Very nice family owned dealership, without the hassle...

Very nice family owned dealership, without the hassle you'll get at a big city dealer. Bill was a trustworthy salesman, and our whole sales process went very smoothly. We would make another purchase from Grinwald.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Glad we could make the process smooth and enjoyable! Enjoy your new vehicle!

I originally called Bill Maron looking for a particular...

I originally called Bill Maron looking for a particular truck. He went above and beyond to find me just what I was looking for, staying friendly and professional even when I got 'pushy'. It was great working with him and John Foltz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We really appreciate your business!

We enjoyed worrking with Bill Maron and were very satisfied.

We have been longtime customers and friends of the people who work at Grinwald Ford. They are all very friendly and knowlegeable about the cars and trucks they sell. It is a no pressure atmosphere and I would recommend making your next purchase of a car or truck at Grinwald.Ford in Watertown. Be sure to ask for Bill Maron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continuous business! Enjoy your new F-150!

Enjoyed working with the team at Grinwald Ford....

Enjoyed working with the team at Grinwald Ford. Knowledgeable and friendly staff. Highly recommend going there ro buy your next new or used car. Will be shopping there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and business! Enjoy your new truck!

Chad was excellent to work with. The process was quick...

Chad was excellent to work with. The process was quick and super easy. I would recommend Grinwald and Chad any day. Thank you for everything!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you, we try our best to make the car buying process as smooth as possible. Enjoy your new explorer!

Love our new Escape ! Still getting acquainted with all...

Love our new Escape ! Still getting acquainted with all of it’s many features ... Bill Maron and the Grinwald Team made this new car purchase an absolute pleasure. Their informative relaxed approach to auto sales was most appreciated. Thank you Grinwald Ford .

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Awesome to hear you love your new escape! We are glad that we could help find the right vehicle for you!

Allyn & Diana's new Explorer

It was a enjoyable experience. The vehicle met our every expectation and you made the buying process possible. and quick. Thank you. Look forward to doing business in the long term.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business! Enjoy your new explorer

Great experience

Drove 2.5 hours to purchase a truck from Grinwald Ford dealership. Bill, my salesman, was great to deal with. He made the process very easy. Everyone there was very pleasant. It was worth the drive. Whitney

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!