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Grinwald Ford, Inc.

(682 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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The folks at Grinwald Ford are always friendly. The...

The folks at Grinwald Ford are always friendly. The service department is available when I need them. The keep accurate service records on my vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!! We appreciate it!

The Grinwald Ford team was very easy to work with. I...

The Grinwald Ford team was very easy to work with. I would recommend them to anyone looking for a Ford vehicle. Thanks for an easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We would recommend them as they worked with us to find...

We would recommend them as they worked with us to find the one we wanted at a good price and it didn't take3 or 4 days to figure things out, 1 and done. Love our new explorer so far. Our 4 yr old grandson loves driving it, lol😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience working with Grinwald Ford! They...

I had a great experience working with Grinwald Ford! They did an awesome job helping me find what I needed in a pinch. Bill did a great job getting me my car in such a short time frame. Thank you Bill and Grinwald Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Once again, we received the absolute best possible...

Once again, we received the absolute best possible treatment at Grinwald Ford! This 2020 Escape is my third Ford Escape, and they just keep getting better. The deal we got, thanks to Chad Wickert and John Foltz, is nothing short of amazing. They work hard to find exactly what I'm looking for and find it every time! They truly treat us like family, and that's something I never forget and always appreciate! Thanks again Chad, John, and Grinwald Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continuous business!! We really appreciate it! Enjoy your new Escape!

Awesome experience. These guys really helped me and I...

Awesome experience. These guys really helped me and I enjoyed my buying experience from beginning to end. I couldn't be happier with the work van I purchased and everything was explained to me in a way I understood clearly. Thanks Chad, John, and Chelsea I appreciate everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad you had an awesome experience with us!! Thank you for your business!!

Grinwald Ford was an overall good experience. Kyle was a...

Grinwald Ford was an overall good experience. Kyle was a joy to work with and went out of his way to make sure he was available to meet to look at and purchase the vehicle, even outside of his scheduled hours! Truly a great guy. The dealership was clean and tidy and they made sure to have the vehicle detailed and ready to go for me. The only thing that keeps this from five stars is the dealerships low trade in offers. Either sell your vehicle ahead of time or don't expect much for trade in, you'll get low balled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for you business and the review! Kyle has been a great new member to our sales team. Sorry that we could not provide you with the price you wanted for your vehicle.. Enjoy your new car!

Chad helped me get the perfect car for me and I’ve had it...

Chad helped me get the perfect car for me and I’ve had it almost two weeks and am still loving it! Great job grinwald! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Glad we could help you get the perfect car! Thank you for your business!!

Amazing experience!

It was a pleasure meeting Bill and John at Grinwald Ford. Thank you for taking care of all of the details. We felt welcomed and had all of our questions answered. They really care about the customers. Our experience was the BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure helping you out with your new car! Glad we could make your experience the best. Thank you for your business!

Love my Ford Edge

I had a great experience purchasing my vehicle from Grinwald Ford. I am a repeat customer and would highly recommend Grinwald Ford to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are glad we could make your experience with us great! We appreciate your business and the review!!