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Grinwald Ford, Inc.

(683 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Appreciated 'no pressure' approach to selling cars.

Bill Maron, Salesman, was great! He listened to my concerns & questions and, if he did not know, he found out. Even followed up after the sale with more requested info info on the car I purchased. I purchased a Ford CPO Taurus. I was pleased with the deal I got! A few days after the purchase, I found a small cut in the leather seat. Bill helped me get this fixed and back on the road. Will go back here next time I'm looking for a car and for my car's service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall Smooth First Buying Experience

Friendly staff. Willing to answer questions and slow to your own pace. Straightforward, no BS explanations and good pricing. Bit of pressure on the finance/warranty end, but mostly because of future planning opinions (all in good faith). Have had some issues with the service department in the past. Also friendly staff, but I have had to come in for the same issue twice in a row on a couple occasions. I think there might be some oversight/rushing on that end.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great experience

NO high pressure!................not even low pressure! Best trade-in price; great car value as compared on the internet. EVERYTHING prompt and as promised! Bill even gave my wife flowers at closing.........does your wife know, Bill? Thank you, guys.........,we'll be back. P.S. John let us keep the pens!!!!!!!! But no pressure to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good

I was very impressed with the dealership. They were about to work with me and help me figure out the best possible deal. I didn't have much credit built up so didn't know what kind of a loan I would be able to get, but they were able to help me soft through it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Out standing customer service. Sales reps .go above and beyond to make sure you leave a satisfied customer . highly recommend .I would definitely purchase another vehicle at Grinwalds

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great to work with and very helpful and fair

Bill helped on every turn with our purchase. Follow up was great on questions we asked. Fair trade in value snd really worked with us to come up with the truck we needed. No pressure either. Just great friendly service. I sell for a living and these guys are at the top of their game.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure sale!

I’ve been talking about getting this truck for a year with the dealer. Never did I feel like I was wasting their time, they always treated me with care and concern on each one of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Bill Maron did a great job fitting me into this Fusion. He was easy to work with--relaxed, low key. There was never any pressure to buy or upgrade. This relaxed and friendly approach characterized my entire experience. This is the second car I bought from this dealership, and I would highly recommend them to my neighbors and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Salesman

Bill Maron is a great salesman. Friendly, knowledgeable and took care of all my concerns. The car pretty much sold itself it was such a good deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Salesman was top-notch. Would go to him again for our next purchase. Would recommend him readily. Bill was very friendly, and did not pressure us into a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.