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Grinwald Ford, Inc.

(683 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Nice people to work with

We'd been shopping around, and were happy to find Grinwald dealership where the people made our experience great. They were personable, answered all our questions, treated us well, and sent us home with a great vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Very glad to hear you had a great experience with us! We greatly appreciate your business and hope you enjoy your new vehicle!

Great People! Great Experience!

The whole car buying experience was great. The peole, esp.Chad, were friendly, knowledgeable, honest, and non-pressuring. They definitely displayed a happy down-home friendly atmosphere. Chad took alot of time explaining everything to me, and even connecting my phone to the system.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're glad you had a great experienece with us and we thank you very much for your business!

Regular happy customer

I’ve been extremely pleased with my interactions with Grinwald Ford. This is my second new vehicle purchase and both times was a very pleasant experience. My salesman, Bill Maron, has done a great job finding all the available discounts and provided a price that beat TheCompetition. In both cases they were also able to find better financing then I was able to find on my own. I will definitely do business with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear you had a great experience with us! Thank you for your business!

Very helpful and easy to work with

Very fast and efficient working with Grinwald Ford. Chad Wickert and John Foltz are very friendly and care about their customer service. Highly recommend a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review Jared! We care about all of our customers and try to make there visit with us as efficient as possible!

Purchase

This is my second vehicle purchase from Grinwald Ford. Everyone is very friendly, helpful and knowledgeable. I would buy my next vehicle from here also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks you so much for your business! We were very happy to help you with your new vehicle!

Shelby purchase experience was great !

Have been buying and servicing with this family owned business for over 30 years. This in my words is the best of the best. Small town atmosphere with the best in sales staff as well as the best in service. I highly recommend ! My recently purchased Shelby was a experience at Grinwald Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Experience, Right Car, Good Price.

They had the exact car we were looking for at a good price. Very nice salespeople. Made us very welcome. They stayed after closing hours to finish the deal. Everything was wrapped up timely. The the car was delivered with a full personal overview of all features, including set up of the bluetooth and satellite. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience, would recommend

Great first experience with Grinwald Ford. My family has purchased multiple cars with Chad, and I wasn’t let down. Thoroughly went through the vehicles features which was very helpful. Would recommend to anyone looking for a new car, and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The Truck I Need !!!

I finally found a truck that I need and a truck that I like, with the help of Bill, Chelsea and John it was a smooth and pleasant purchase transaction. Thanks to All at Grinwald Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excited about finding the “ right” vehicle!

Thanks to Bill for his patience and understanding. My Cadillac was totaled when I was rear ended at high speed and I really enjoyed that car. We decided to get an Enclave and of course red is my favorite color. (My Cadillac was cherry red). Well, Bill has a red Enclave and knew the answers to my many questions. We are very happy that we went to Grinwald Ford because now I LOVE my new SUV !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.