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Grinwald Ford, Inc.

(683 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Second vehicle

This was our second purchase from Grinwald Ford. Staff make vehicle shopping an enjoyable experience and treat us like family. We will return with all our vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Deal

This was the first time we returned to a dealer for a new vehicle two times in a row. We even had the same salesperson. Bill found us discounts we didn't even know about and even found a better discount than the one we did know. Bill doesn't pressure you, but he does tell you if certain incentives will expire on a certain date. He lets you decide what model you want and then has you tell him the must-haves for options. Then he does a search and tells you what he has found at other dealerships. Then you decide which one you want and he tries to get it for you (so he has been successful both times). When we went to pick it up, the car was spotless and Bill spent a lot of time showing us how the new equipment worked and even synced our phones We'll definitely go back to Grinwald for our next vehicle. Ask for Bill Maron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

Excellent dealership and Bill was extremely helpful and easy to work with. No pressure to buy, very helpful after purchase answering questions and even a week later to help with questions. Very personable friendly entire staff! Thank you! We love our car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bill & John and the person who detailed my Flex were great !

Knowing that I was a first-time & one-time customer who had a 5 hour drive to get my Flex and a 5 hour return trip, they had everything ready for me and I was out the door in an hour. Grinwald Ford could not have done anything more than what they had already done to make this a pleasant experience for me !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Leasing a new Ford Escape

Had excellent service. Bill answered all of my questions. Showed me how all of the different knobs and buttons worked. Set up my phone. I would definitely recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying Experience

Our experience at Grinwald Ford was very amazing! Our salesman Mr. Maron made us feel very comfortable, from test driving to finding what we really wanted. Thank You all for making it easy. Very Professional Team ! D. Seifert

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great job

Had a great experience and love my new car. Went back the next day because I could not figure out the new Mac system. Bill took all kinds of time to help up. Thanks Bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth

From start to finish a very easy transaction. Low pressure sales. Bill was the type of salesman who could answer all our questions and make the deal easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Respectful and Knowledgeable

We knew that we wanted an Escape with a Vista Roof, GPS, and backup navigation system. We had an exterior and interior color request in mind as well. Mr. Bill Maron helped us find exactly what we required. He was very knowledgeable, courteous, and respectful. He did an excellent and outstanding job. We are happy with our purchase. We also like the fact that the Grinwald Dealership will be able to do all of the required maintainence and service work on our new car at their Watertown, Wi. location. as required in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome!!!

Just a great experience with purchasing a car. Great salesman, great finance personnel, no pressure, haggle free. My kind of dealership!!!! I would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.