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Grinwald Ford, Inc.

(683 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Outstanding experience

My experience with Grinwald ford whole staff was the most pleasing car buying experience. My salesman that worked with me was Bill Maron he is up front and honest.They are number 1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Long Journey but we got there

Bill Maron was recommended to me by Ralph while getting my other vehicle worked on. I was looking for a straight shooter and Bill is just that. I had specifics in mind so he went and found that vehicle. Then the specifics changed. So he went and found a different truck to fit our needs. In the end, my wife and I are very happy with our selection and look forward to getting it on the road. Thanks Everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely fantastic !

The people at Grinwald Ford are wonderful to deal with . My salesman John Munzel was very fair and quick with my deal . Honest people are always a pleasure to do business with ! The finance guy John Foltz was also very easy to work with . I have purchased a lot of vehicles over the years and this was one of my best experiences yet ! Thank you Grinwald Ford !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy we made the trip.

We made the trip from Kohler and very happy we did, we found the best price after going through over 300 trucks online for the year and the mileage of the vehicle. Bill Maron was our salesman and was a pleasure to work with, and John Foltz the business manager was great to work with, and John Munzel the sales manager was right to the point on the vehicle, all three handled everything without any pressure on us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, Friendly and Very Fair!

The staff at Grinwald was excellent to deal with and worked with me to complete a deal in a very short period of time. I researched F-150s for several months and once the model became available at Grinwald, I moved quickly. Their sales and finance team are very straight-forward and honest to deal with and made the hour long drive from the west side of Madison worth it! I highly recommend their dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Certified Pre-Owned F150

Awesome experience from start to finish!! Andy G. was awesome to work with. John with finance was a joy to work with. Overall awesome experience. We will back for our next purchase!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Certified Pre-owned F-150

I had a very enjoyable experience purchasing a vehicle from Grinwald Ford. John Munzel worked with me as my sales consultant and he was an exceptional salesman that made the entire process easy and stress free. He was also very polite and professional throughout. John Foltz was also an enjoyable individual to work with and made the financial side of the house very easy and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly, helpful no pressure sales.

Bill was very friendly and helpful and I never felt pressured at all. The team was great to work with, got me taken care of very quickly. Overall a very nice dealership and a comfortable lobby to wait in. Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Car Buying Experience!

This was the best car buying experience in many years. My wife and I decided to replace both of our vehicles. After a lengthy search of the internet, we found exactly what we were looking for and a price we knew to be fair at Grinwald Ford in Watertown. We met with the salesman, Bill Maron, and worked with him to make our final selections and work out the pricing. Absolutely no pressure, very friendly and accommodating. The administrative part of the purchase was handled by John Foltz. Same great attitude, very detailed in explaining all of the intricacies of the registrations and warranties. Between Bill and John, we had all of our questions answered. Bill finalized the experience with a complete tour of the vehicle/s and a demonstration of every feature on the them. We were able to leave the dealership with a good understanding of the vehicles many features. I am completely satisfied with my purchase experience, and the professional treatment I received from the staff at Grinwald Ford. I will recommend them to others without hesitation. Thanks Grinwald Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Pleasant Experience

We are now living out of state, having previously lived in Watertown, but have known John Grinwald and John Munzel for a long time. When we saw a vehicle listed in their ad and were in town we stopped in for information and were treated very well. We were very pleased with the overall experience. It was very stress free. John Munzel was a great salesman to deal with and very knowledgeable about the vehicles we were looking for. After taking ownership of our vehicle, Pam in the office was extremely helpful in helping us with the paper work to get it registered and titled in our state.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We appreciate that as well as you being a loyal customer of Grinwald Ford. Enjoy your new vehicle.