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Grinwald Ford, Inc.

(683 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Very Satisfied!

I pretty much had my vehicle picked out from the website and an amt. I felt to be a fair trade for my current vehicle. I called Bill and asked it the SUV was still available. I then set up an approx. time to test drive it. When we arrived it was sitting in front of the dealership waiting for us. Everything went very smooth. Straightforward discussion regarding warranty and finish package with no pressure. I was really impressed with his explanation of all the bells and whistles.....as well as the website videos I can reference as refresher if need be. First time purchasing a NEW vehicle in a very long time. Thanks for solid advice and explanations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

We knew what we were looking for, and the price range, so when this car became available, we decided to work with Bill Maron, as he is a personal friend. He was helpful, knowledgeable, personable, friendly, followed through on our requests to check the tires, had all the paperwork done in a timely manner, and we got our vehicle the very next day! We are very pleased with the car, except occasionally the fan seems to be making a noise, so we would like that checked out. Thank you for the flowers, Bill! I loved them and have gotten compliments on them! Andrea and Evan Fisher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful Purchase Again

Buying our new car with Andy and Chelsea was a relaxed non pressured experience for us....everyone is so nice and that includes the guys in the Quick Lane oil change also.....we will continue to be loyal customers and Ford Friends......we want to Thank you all again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

My wife and I had a great experience at Grinwald. From Bill our salesman to John our finance guy everything went very smoothly. We arrived late in the afternoon and they hung around until well after normal business hours to get the deal done the way we wanted it. Will definitely be back when another new truck is on the list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchasing a Vehicle

It was a pleasure purchasing a vehicle from Bill Maron at Grinwald Ford. He was very courteous,kind, and make you feel welcome looking for a vehicle. I would recommend this dealership to anyone. It was a pleasure purchasing this vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

A comfortable experience!!

Bill was vary easy to talk with.He explained every thing clearly and left you feeling like part of the family.He even found a rebate by Ford for cash back on the deal because my wife drives a Honda. John made the paper work vary easy to understand and I feel he made us the best deal with the lenders. Overall a really relaxed experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Bill was polite and answered all of our questions. Got us the car we we wanted at the price we wanted. Couldn’t be happier with our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

An unrivaled experience!!

I have bought quite a few vehicles from Grinwald. The process is always very smooth, and is made possible by their great communication with each other. I think when others experience their service, their heart just may not be able to take it. They have ALWAYS exceeded my expectations. The entire company has a "family" feel about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful!

I was looking to purchase a vehicle that was family friendly for 6 and fuel efficient. I found the perfect fit at Grinwald Ford and got in touch with Chad. Chad and John did all the leg work on loan approval and made the buying process smooth and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Car Buying Experience

This was the 2nd vehicle we purchased from Grinwald Ford within the last 30 days. Our experience with the 2nd vehicle was just as great as it was with the 1st. They worked with us to select the exact vehicle we wanted, and completed the transaction in a friendly and professional manner. Bill Maron was our salesman, and we couldn't be more please with his friendly demeanor, and conscientious efforts to ensure he was delivering exactly what we wanted. He was very thorough, and made sure all our questions were answered before driving off in our 2018 Ford Flex. John Foltz handled all of the registration/finance necessities. He, like Bill, is a professional with a easy-going and friendly approach to the administrative part of the transaction. He too was very thorough, and explained everything fully. I look forward to having Grinwald Ford provide all of the scheduled service for both of our vehicles. Thank you Grinwald Ford. My wife also thanks you for the lovely flowers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.