Reviews
Fun Experience
I had a very pleasant experience dealing with Chad Wickert! Very personable young man and very fun to deal with! Would recommend him highly! Love my new (used) Ford Escape! The flowers were a very, very sweet, appreciated bonus!!! Patricia Nehls
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Patricia, for taking the time to leave us some positive Feedback! Chad is very knowledgeable and full of personality, I am so glad you had a wonderful experience. We are very appreciative of your business and have fun with your Escape!
Excellent Customer Service
Having purchased several cars over the past five years from multiple dealers, working with the sales team (Bill Maron & John Munzel) at Grinwald was by far the best experience we have had. Will absolutely come back for our next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback!! We really appreciate your business and are so glad you were well taken care of. We hope you enjoy your Explorer.
always excellent
I come to Grinwald often about once a month for oil change a I drive a lot of miles. I am very pleased with the service I have received both in the purchase with Chad and all the people in the service department and "quick lane," every time I come in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to hear you have had excellent service in all departments here at Grinwald Ford. How customers are treated and the service they receive is very important to us. Thank you so much for your repeat business!
OK WARRANTY CHECK UP
HAD OUR FOCUS IN FOR WARRANTY CHECK. THE SERVICE DEPARTMENT PEOPLE WERE VERY EFFICIENT AND PROFFESIONAL.TOOK CAR FOR TEST DRIVE AND FOUND RIGHT STRUT SHOULD ALSO BE REPLACED
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. I am glad to hear your issue was taken care and your time was respected. We strive to make servicing your vehicle as seamless as possible. We appreciate you noticing that ...thank you for your business!
Great Place
We have dealt with Grinwald for the last 15yrs and enjoy the friendly service and honesty. The friendly family feel is all around. Just an all around great place .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place
This is a great place to buy a vehicle and to get it serviced, honest, friendly staff, truly take care of my needs. I come back when ever I need a new vehicle or service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding
Well it was a outstanding event. Even told my wife if I ever decide to sell vehicles I could work at your dealership . I will not have a problem referring your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well it's different
They looked in all directions up, down, top to bottom, and Ford support. Tried this and that replaced a few specked parts tested and really wanted to solve the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service with great people.
We traveled about 4 hours simply for a vehicle on the lot. We knew we'd like the vehicle but what amazed us was how great Chelsea and John were. They had everything ready for us the minute we walked in the door. Thanks for a great easy car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience!
I absolutely love my new Ford Focus! Grinwald Ford went above and beyond to make sure I could afford it and get it right away!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car