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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Treated me like family.

Just bought my 4th new F150 from Grinwald. It was a great experience, as usual. Everyone was very helpful and friendly. I would not buy from anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us feedback on your experience. We really value your business and I am so glad that you could feel that. Enjoy your Truck!

Great People, Great Product.

This is the second vehicle I have bought from Grinwald Ford. I was very happy with the purchase of my Ford Focus five years ago and my new Ford Edge Limited is AWESOME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your Focus and came back to purchase an Edge. Your business is appreciated. Thank you for taking the time to leave us a review!

Meet our needs within budget

We have other family members who have dealt with Grinwald Ford for years and have been very happy. When it came time to replace one of our vehicles we did the research and decided the Ford Edge was what we needed. We opted to lease this vehicle instead of a purchase and we had a monthly budget in mind. Our Sales Person, Bill, worked with us to find the vehicle that not only meet our needs but also within our budget. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the feedback!! I am glad you noticed what a great asset Bill is ..we are lucky to have him. We hope your Edge is thoroughly enjoyed.

2012 f150

Very good place to buy a quality vehicle . Service was amazing . Staff was willing to go the extra mile to ensure that I could get the vehicle I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for noticing the extra work we put into providing our customers with the best service possible! We hope you are enjoying your F-150 and we really appreciate your positive feedback.

As Friendly As They Come!

Always a pleasure to do business with the folks at Grinwald. I recommend to everyone! Fast and reasonable rates . From sales to reception I'm always greeted with a smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review!! We really pride ourselves in being a friendly small town dealership and I am so glad that shows. We appreciate your business!

New lease for 2015 Edge

We needed to update our 2004 Honda Pilot and my wife and I test drove the Edge and Explorer. We both liked the Edge. We came back and ordered the Edge the way we wanted it. The Edge was ready for pick up in the middle of December. We are getting use to all of the new electronics on this vehicle. Chad was very helpful on the delivery of the vehicle. Thank you Jim and Vickie Schlieve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive feedback Jim and Vickie!! We are glad you noticed what a great part of our team Chad is here at Grinwald Ford. We hope you continue to enjoy your new Edge

Service Department

The service department is always there to answer your questions. We always get the works service on our car and they tell us if there is anything that could go wrong in the further. Jim and Vickie Schlieve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very proud of our service department and your business is greatly appreciated. Thank again for the feedback Jim and Vickie.

Purchase and Service

When we started our search for a new vehicle we were impressed right away with the care we received from John. He knew what we were looking for and kept us informed throughout the entire process so when we were ready to purchase it was quick and easy! We then chose to have Rust Proof and Armorall Protection done and the ease and quickness of the process was just as great. We received a loaner vehicle and the process was finished in a short time. When we went to pick up the vehicle they went over all the things that we need to do to make certain the vehicle stays looking as great as it does, with the tool kit the service provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to give us feedback! We are glad you had a positive experience with both our service and sales department. Your business is appreciated and we hope your new vehicle is enjoyed for many years to come...thanks again!

Good service and not pressured .

They have the best deals , nice looking vehicles , and no pressure to buy.chad is a good guy to answer you questions or concerns . And also information on deals .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review on us! We appreciate your business

Nice people and efficient service

I had moved to a new city and needed to find a dealership to have my vehicle serviced. Very glad that I found Grinwald. Everyone treated me very kindly, the place was nice and clean, comfortable waiting area, and reasonable pricing. Overall a very positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how we are doing. Your business is greatly appreciated. We are so glad we could become your new service center!