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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Super smooth transaction working with Andy and Grinwald

Super smooth transaction working with Andy and Grinwald Ford. Andy went above and beyond to find exactly what we wanted. Impressed with how quickly Andy and John finished up and closed the deal for us. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Stay Away!

Always happy with six previous cars purchased from Grinwald, but they took advantage of us on the last one. Everything was supposed to be in working order, but several things were not. They refused to fix items as promised. They did not disclose damage to the vehicle. They were very high priced compared to other dealerships. They have not even acknowledged any of our issues or communications.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They handled all our concerns very well and Dave was a

They handled all our concerns very well and Dave was a great salesman Great to come back after 20 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a car from Grinwald Ford was definitely a pleasant

Buying a car from Grinwald Ford was definitely a pleasant experience. Kyle and all the personnel we worked with were courteous, helpful and knowledgeable. We drove away as very satisfied customers, confident that Grinwald Ford would stand behind our purchase. We highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Huge thanks to Grinwald Ford and Dave for helping me

Huge thanks to Grinwald Ford and Dave for helping me order my New 2023 Ford Bronco. It was such a fast, easy, and stress free process and I couldn’t be happier!! I would be happy doing business with them in the future!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly service, go the extra mile to guarantee

Very friendly service, go the extra mile to guarantee satification. Service with a big smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

I gave a low score on purchase time due to the fact that it took 10 months to get my maverick, this reflects on ford and not grinwald who made the purchase as quick as possible.

Staff was all very honest & easy to work with.

Staff was all very honest & easy to work with. They went above and beyond to get us the best deal and were professional and kind throughout. I would use them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Grinwald Ford has been faithfully servicing our 2016 Ford

Grinwald Ford has been faithfully servicing our 2016 Ford Fusion Hybrid and 2018 Ford F-150 for the past three and one half years. So when it came time to purchase a pre-owned Hybrid F-150 we purchased a 2021 from Grinwald. All sales and service staff have been personable, knowledgeable, and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kyle was awesome he was very knowledgeable and easy to

Kyle was awesome he was very knowledgeable and easy to work with Would recommend him to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service!

Great customer service! Chelsea helped me get my first vehicle loan and it was such a smooth process. Couldn’t have asked for a better sales associate. Knowledgeable and caring every step of the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.