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Wiscasset Ford

(434 reviews)
Visit Wiscasset Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (866) 983-9686 (866) 983-9686
Used (866) 692-9630 (866) 692-9630
Service (866) 983-9937 (866) 983-9937

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiscasset Ford from DealerRater.

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John was great! Very pleasant and helpful without any...

John was great! Very pleasant and helpful without any pressure. The finance guy and manager were both very nice with very friendly personalities. I would not hesitate to buy a car there again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great used truck selection

Great selection and best prices around. Would go to them if I were to need another vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience !

My husband and I went into dealership after doing our online research and the staff couldn't be more helpful. It was a super easy buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEWARE!!!! PLEASE READ This company goes by a “first...

BEWARE!!!! PLEASE READ This company goes by a “first come first serve” rule. That seems all fine and dandy until you finalize a deal, complete all finance applications through them and become approved (through them which is a hard inquiry), GET INSURANCE ON THE VEHICLE and pay your PREMIUM, have the insurance company send them the paperwork proving the vehicle is insured. All so that they know it is a 100% sale and for any normal dealership would put a SOLD SIGN ON THE VEHICLE. All that is left is to sign the papers.3 Hours later they call you while your on the way to the dealership to say WE SOLD THE TRUCK........ I don’t care what rule you have for “ first come first serve” this is about ETHICS AND MORAL RESPONSIBILITY AND THEY FAILED MISERABLY. MY POINT IS.... IF THEY CAN DO THAT AND NOT BLINK AN EYE, WHAT ELSE ARE THEY CAPABLE OF!! THEY OBVIOUSLY DONT HAVE RESPECT FOR THEIR CUSTOMER BASE AND ARE SOLELY ABOUT THE DOLLAR AND COULD CARE LESS ABOUT YOU AS A CUSTOMER. IF THEY CAN DO THIS TYPE OF SCAME THEY ARE CAPABLE OF MUCH MORE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying another truck at Wiscasset Ford

Other than the long wait (which was more to do with staffing requirements with COVID), the entire process was excellent. Chris and Andrew did a great job helping me get the truck I wanted. I've bought several vehicles here over the years - always a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience at Wiscasset Ford!! My...

I had a great experience at Wiscasset Ford!! My salesperson, Laura, was great; and very patient with us. My Escape was not going to be ready until Monday-it needed brakes and 4 tires-and they gave me a different Escape to keep for the weekend. I love my new to me vehicle. This is my first SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeff was extremely knowledgeable about the Explorers. He...

Jeff was extremely knowledgeable about the Explorers. He was also well prepared for our appointment. Even though he was selling two other vehicles that morning, at no time did we feel neglected. We had the best car buying experience in a very long time. In six years, we will be calling Jeff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

These guys are open, forthright, honest, empathetic, and...

These guys are open, forthright, honest, empathetic, and helpful. I recommend Wiscasset Ford for as a place to go to find people you can trust. My vehicle is superb and I would fly 511 miles and then drive my vehicle home 511 again just to work with Wiscasset Ford. Mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just came to look at cars and ended up buying one. Were...

Just came to look at cars and ended up buying one. Were very helpful and patient. Did not feel any pressure at all. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New car shopping

Friendly, patient, knowledgeable - very pleasant experience. I drove away with a brand new Escape. I love my new car and would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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