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Wiscasset Ford

(432 reviews)
Visit Wiscasset Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (866) 983-9686 (866) 983-9686
Used (866) 692-9630 (866) 692-9630
Service (866) 983-9937 (866) 983-9937

Reviews

(432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiscasset Ford from DealerRater.

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Wonderful Car Buying Experience

I was able to find exactly the vehicle I wanted, at the right price, and conduct the whole process online/phone (including trade-in) and have the vehicle delivered out of state, on my schedule, at no additional cost and the trade-in vehicle taken away. It was a great experience with helpful but not overbearingly communicative staff throughout the whole process. Unfortunately, car is perfect, experience was great, so I won't be buying more cars any time soon, but will consider this dealer again in future and recommend to others in the meantime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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down to the point, no hassle, not pushy, listened to me

down to the point, no hassle, not pushy, listened to me about everything i wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Doug Janoff who is a service advisor saveed me a boatload

Doug Janoff who is a service advisor saveed me a boatload of money this week when my 21 F150 went dead and I was 800 miles over my powertrain warranty knowing that I could’ve been up xxxx creek without a paddle , they diagnosed it charged the battery cleared all of my codes that were set and my truck was washed outside waiting for me by noon time the next day that’s pretty insane customer service. If you ask me totally appreciate it and definitely would recommend Wiscasset Ford next time you’re up in vacation land. Phil G

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The best experience I’ve ever had buying vehicles was at

The best experience I’ve ever had buying vehicles was at wiscasset Ford. This was the second time buying from there from Jeff Alan will go back would recommend to anybody. Very polite respectful explains everything comes through to his word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I would have to say that the time it took to sign the

I would have to say that the time it took to sign the paperwork and get the keys could have been less than 3 hours. Otherwise, everyone was nice. The car itself is good on gas and what I need to travel to and from work along with other personal errands.The sales team did an excellent job with helping me to switch cars when I realized my first choice was electric. Overall, I’m satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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I had excellent service from Laura.

I had excellent service from Laura. I highly recommend Wiscassset Ford Dealership. Over the years my son,,my daughter and my late husband and myself have purchased many vehicles from you . We have always received excellenent service and we have been happy with our cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Laura was a gem to work with.

Laura was a gem to work with. Our experience with her was great. She was very informative and made the whole process very easy. There was no pressure and everyone was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very thorough in providing me with information about my

Very thorough in providing me with information about my vehicle. Great service, Jeff and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dave was great, very helpful, informative and took all

Dave was great, very helpful, informative and took all the time necessary to answer any questions and made sure we were satisfied with the answers and took time to explain the features of the new vehicle. We purchased through him before and were very happy, so we came back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Salesperson was superb to work with.

Salesperson was superb to work with. Service team is very responsive and makes their work fit my schedule

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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