Reviews
Wonderful Car Buying Experience
I was able to find exactly the vehicle I wanted, at the right price, and conduct the whole process online/phone (including trade-in) and have the vehicle delivered out of state, on my schedule, at no additional cost and the trade-in vehicle taken away. It was a great experience with helpful but not overbearingly communicative staff throughout the whole process. Unfortunately, car is perfect, experience was great, so I won't be buying more cars any time soon, but will consider this dealer again in future and recommend to others in the meantime.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
down to the point, no hassle, not pushy, listened to me
down to the point, no hassle, not pushy, listened to me about everything i wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Doug Janoff who is a service advisor saveed me a boatload
Doug Janoff who is a service advisor saveed me a boatload of money this week when my 21 F150 went dead and I was 800 miles over my powertrain warranty knowing that I could’ve been up xxxx creek without a paddle , they diagnosed it charged the battery cleared all of my codes that were set and my truck was washed outside waiting for me by noon time the next day that’s pretty insane customer service. If you ask me totally appreciate it and definitely would recommend Wiscasset Ford next time you’re up in vacation land. Phil G
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best experience I’ve ever had buying vehicles was at
The best experience I’ve ever had buying vehicles was at wiscasset Ford. This was the second time buying from there from Jeff Alan will go back would recommend to anybody. Very polite respectful explains everything comes through to his word.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would have to say that the time it took to sign the
I would have to say that the time it took to sign the paperwork and get the keys could have been less than 3 hours. Otherwise, everyone was nice. The car itself is good on gas and what I need to travel to and from work along with other personal errands.The sales team did an excellent job with helping me to switch cars when I realized my first choice was electric. Overall, I’m satisfied.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I had excellent service from Laura.
I had excellent service from Laura. I highly recommend Wiscassset Ford Dealership. Over the years my son,,my daughter and my late husband and myself have purchased many vehicles from you . We have always received excellenent service and we have been happy with our cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Laura was a gem to work with.
Laura was a gem to work with. Our experience with her was great. She was very informative and made the whole process very easy. There was no pressure and everyone was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very thorough in providing me with information about my
Very thorough in providing me with information about my vehicle. Great service, Jeff and everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave was great, very helpful, informative and took all
Dave was great, very helpful, informative and took all the time necessary to answer any questions and made sure we were satisfied with the answers and took time to explain the features of the new vehicle. We purchased through him before and were very happy, so we came back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesperson was superb to work with.
Salesperson was superb to work with. Service team is very responsive and makes their work fit my schedule
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair