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Wiscasset Ford

(434 reviews)
Visit Wiscasset Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (866) 983-9686 (866) 983-9686
Used (866) 692-9630 (866) 692-9630
Service (866) 983-9937 (866) 983-9937

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiscasset Ford from DealerRater.

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Wonderful experience, knowledgeable and committed to

Wonderful experience, knowledgeable and committed to customer service. Plenty of stock to choose from and a clean friendly environment!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the first time I had ever started the buying

This was the first time I had ever started the buying process online. The buying process didn't take long when we got down there and we live 2 and a half hours away. The salesman-Jeff was very friendly and awesome to work with. This was my first experience with Wiscasset Ford and I will definitely be back!! I highly recommend Wiscasset Ford!! Thank you for making this experience great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Car Buying Experience

I was able to find exactly the vehicle I wanted, at the right price, and conduct the whole process online/phone (including trade-in) and have the vehicle delivered out of state, on my schedule, at no additional cost and the trade-in vehicle taken away. It was a great experience with helpful but not overbearingly communicative staff throughout the whole process. Unfortunately, car is perfect, experience was great, so I won't be buying more cars any time soon, but will consider this dealer again in future and recommend to others in the meantime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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down to the point, no hassle, not pushy, listened to me

down to the point, no hassle, not pushy, listened to me about everything i wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Doug Janoff who is a service advisor saveed me a boatload

Doug Janoff who is a service advisor saveed me a boatload of money this week when my 21 F150 went dead and I was 800 miles over my powertrain warranty knowing that I could’ve been up xxxx creek without a paddle , they diagnosed it charged the battery cleared all of my codes that were set and my truck was washed outside waiting for me by noon time the next day that’s pretty insane customer service. If you ask me totally appreciate it and definitely would recommend Wiscasset Ford next time you’re up in vacation land. Phil G

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best experience I’ve ever had buying vehicles was at

The best experience I’ve ever had buying vehicles was at wiscasset Ford. This was the second time buying from there from Jeff Alan will go back would recommend to anybody. Very polite respectful explains everything comes through to his word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would have to say that the time it took to sign the

I would have to say that the time it took to sign the paperwork and get the keys could have been less than 3 hours. Otherwise, everyone was nice. The car itself is good on gas and what I need to travel to and from work along with other personal errands.The sales team did an excellent job with helping me to switch cars when I realized my first choice was electric. Overall, I’m satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had excellent service from Laura.

I had excellent service from Laura. I highly recommend Wiscassset Ford Dealership. Over the years my son,,my daughter and my late husband and myself have purchased many vehicles from you . We have always received excellenent service and we have been happy with our cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Laura was a gem to work with.

Laura was a gem to work with. Our experience with her was great. She was very informative and made the whole process very easy. There was no pressure and everyone was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very thorough in providing me with information about my

Very thorough in providing me with information about my vehicle. Great service, Jeff and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.