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Wiscasset Ford

(434 reviews)
Visit Wiscasset Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (866) 983-9686 (866) 983-9686
Used (866) 692-9630 (866) 692-9630
Service (866) 983-9937 (866) 983-9937

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiscasset Ford from DealerRater.

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Dave was great, very helpful, informative and took all

Dave was great, very helpful, informative and took all the time necessary to answer any questions and made sure we were satisfied with the answers and took time to explain the features of the new vehicle. We purchased through him before and were very happy, so we came back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesperson was superb to work with.

Salesperson was superb to work with. Service team is very responsive and makes their work fit my schedule

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent, No pressure and everything went well.

Excellent, No pressure and everything went well. The only issue I have is that vehicles in general have become way over priced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service, excellent help, I would highly recommend

Great service, excellent help, I would highly recommend them to anyone who is looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff, Wiscasset Ford

Jeff is always a pleasure to work, honest and follows through. He has been my salesman for over 30 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All the people at this dealership were great!

All the people at this dealership were great! Jeff was especially helpful to us in getting a reliable car for our grand daughter who will be going off to college soon. Thank you all so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Third pick-up in a row from Wiscasset.

Third pick-up in a row from Wiscasset. Always the best price, easy purchasing process. I drive past many other dealerships to do business here. (takes me over an hour to get here) See you guys in 10 years for the next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff was so easy to work with, no high pressure tactics,

Jeff was so easy to work with, no high pressure tactics, no trying to convince me to buy the more expensive model I also test drove. Everyone ibmve interacted with has been great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second vehicle that I have bought from

This is the second vehicle that I have bought from Wiscasset Ford and like the first vehicle the service was excellent. The staff is friendly, prepared and organized. The whole process from test driving to leaving in my new vehicle was quick versus what I have experienced from other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could leave less than one star, I would my car was

If I could leave less than one star, I would my car was there for 17 days. they told me it would take 2 days. The communication was horrible. The things that they were supposed to do that they said they actually did do I just picked up my car and all the lights still say things need to be done that I just apparently paid for over the phone, Wiscasset Ford has gone down in the dumps, they couldn’t even tell me for two weeks I wanted to trade in amount finally after two weeks of me calling every day I said to xxxx with it I’ll go somewhere else. Meanwhile, they still had my car didn’t finish the job and overcharged me. I am disgusted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.