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Wiscasset Ford

(434 reviews)
Visit Wiscasset Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (866) 983-9686 (866) 983-9686
Used (866) 692-9630 (866) 692-9630
Service (866) 983-9937 (866) 983-9937

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiscasset Ford from DealerRater.

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Bought a 2022 F150, nice truck but salesman waa worse

Bought a 2022 F150, nice truck but salesman waa worse ever met. Lied about things that were on the truck that were not on it . Never will go there or recommend them

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2022 Ford Escape Purchase

Just bought another Ford Escape. Enjoy the cars and service provided at Wiscasset Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dave is the best salesman I have ever worked with!

Dave is the best salesman I have ever worked with! He explained everything in ways I could understand and I didn’t feel pressured at all! The finance guy was also wonderful! I will be getting al my vehicles though Dave from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am very happy with my Maverick purchase at Wiscasset

I am very happy with my Maverick purchase at Wiscasset Ford, no doc fee and no dealer add-ons just as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ranger

Good everything was handled well was very happy thanks for making it easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Wiscasset Ford made it possible for us to purchase a 2022

Wiscasset Ford made it possible for us to purchase a 2022 Ford Maverick truck which we are very pleased with. From the reservation of the truck to filling the gas tank to full, they were very professional, helpful, and courteous. The sale staff keep us informed throughout the process and communicated over phone and email. Pricing did not include extra fees that other dealers had. Staff explained protection packages without pressure. Follow up checked were made to make sure we were pleased with our new vehicle. This is the second purchase from this dealer. My wife and I wholeheartedly recommend anyone who is the market to buy a car or truck to consider Wiscasset Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would recommend wiscasset ford everyone I meet.

I would recommend wiscasset ford everyone I meet. I worked hard to get back on my feet after a few major setbacks. My salesman was amazing from the get-go, I told him exactly what I was looking for he went out on the lot and picked out exactly what I was looking for. I feel I got the best deal I could get with a awesome warrantee. I could not be happier with the service that I received buying my car. Thank you very much Wiscasset Ford !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience with Wiscasset Ford.

I had a great experience with Wiscasset Ford. Jeff made the purchase easy. Answered all my questions and even delivered my car to me. Very happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman Jon Brewer is the best.

Salesman Jon Brewer is the best. 2nd new truck I've bought from him in last couple years. Both times, far better deal than elsewhere. Entire sales group were outstanding to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a vehicle in July 2020. At first the experience...

Purchased a vehicle in July 2020. At first the experience was nice and easy. Three days after I purchased my car, check engine light came on. I brought my car into the dealership at least 3x with no answer — the lady in the service department actually said to me that my car just “remembered” something WAS wrong with it before (yes, seriously). Finally, once my 30 day/1,000 mile warranty was up, they conveniently found an issue. But they wanted to know how I was going to pay, as this was now a new problem, not the one I’d been having since I purchased the vehicle. I asked to speak to a manager, they said they’d get back to me. Let’s just say it’s been over a year and they never called me back. 0/10 do not recommend this dealership, their service department is an absolute joke. Save yourself the hassle and go elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.