Reviews
Write a reviewPurchase of a 2017 Ram 1500 Quad Cab
I purchased a 2017 Dodge 1500 Quad Cab. My salesman was Brian Fisher, He was the consummate professional. No high pressure sales tactics, very forthright, and helpful. He's an asset to your company. Overall, a pleasant experience. I would not hesitate to recommend Lithia to anyone. Class organization. Even delivered the truck with a full tank of gas. A little thing that goes a long way. Ron Seban
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our Jeep Trailhawk
The salesperson, John, was very knowledgeable and helpful. John's willingness to get us the best deal is why we purchased our vehicle at Lithia CJD of Springfield
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mitch is amazing!!!
I purchased a car from Mitch several years ago. We finally tracked him down at Lithia. We are excited to be able to buy another vehicle from him!!! He's amazing. We love his low key, no pressure attitude, and no fancy salesman talk.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William McGranahan
Dealing with Dane online and over the phone made the purchase experience easy and enjoyable once I arrived at the Lithia Jeep dealership in Eugene. Very satisfied with overall experience and would recommend this dealership to anyone looking to purchase a new Jeep!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep- too long of wait
Took 4 hours to get paper work going so that was a bit boring, could have went to dinner and back and been still waiting, I was only told it would be about an hour.Also asked sales man to send the spec sheet to us fri, he called and said we will get it Sat bright and early... Now Sun afternoon and still waiting.... Otherwise it was ok.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2007 red ram 1500
asked for picture of truck to my email , truck not detailed in pictures ,and on web sight had a stock photo of tuck. dealer needs to detail all autos before advertisement on web their page.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Always good!
Facilities are in total disarray. tearing down much of the building and rebuilding. Temporary facility was just fine. Not like a real building, but just fine. Service folk are always helpful and efficient. I enjoy bringing my jeep for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithia Dodge
Jason Mosley was phenomenal to work with! He secured the vehicle that I wanted on dealer trade and made the purchase process enjoyable and easy. We would definitely return and ask for him in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
45,000 Jeep Service
Very happy. Joel and David especially provide good care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change/recall
They always do a great job in a timely manner. All the service mangers are knowledgeable and friendy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase