Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (185 reviews)
2121 Martin Luther King Jr Blvd, Eugene, OR 97401
Visit Lithia Chrysler Jeep Dodge Ram FIAT of Eugene
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
(855) 346-2301 (855) 346-2301

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Terrible, they never follow up.

May 3, 2018
By Don?t know from Raleigh, NC

I initiated contact, they responded, then i asked questions and heard nothing but crickets. I called a second time and still have yet to hear anything back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome, as always

April 13, 2018
By SC from Eugene, OR

Customer Service is always awesome and they make it as quick and easy as possible to get your service or repair done. Love Lithia, wont go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vehicle purchase

March 28, 2018
By Veronica Tift from Springfield

My vehicle purchase at this realership was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant service visit

March 21, 2018
By Mark stephens from Albany Oregon

Needed 10,000 mile oil change and recall notice inspection got appointment in 2 days and quickly handled and free tire rotation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ram 1500

March 1, 2018
By Bob from Eugene oregon

Repeat customer. Sales crew is great. Deal with Jason Mosley and he will treat you fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repairing the coolant lines to the heater core

January 31, 2018
By j. rieck from florence or

Rat chewed through 2 of the hoses, had to tow it in to the shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change 1.8.18

January 9, 2018
By BARBARA FORREST-BALL from Eugene, OR

My car was serviced right away, even though I didn't schedule an appointment ahead of time. I was on the road within 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ram2500

January 4, 2018
By chris from harrisburg

Everything went pretty smooth! Hope everyone had a good new year!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing

December 31, 2017
By John Redden from Junction City, Oregon

Mitch was amazing friendly and knowledgeable, will be back to do business with him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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buyer

December 30, 2017
By Stephen Riley from Springfeld Oregon

excellent helpful salesman Mitch Ripke took care of all my needs ordered a truck 2 days before xmas got the truck the day after xmas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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