Reviews
Write a reviewOil Change
As usual the staff was very courteous and got my oil changed in a reasonable amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
On this particular day I came in for repair (1/1), it was exceptionally busy. I waited over an hour and a half to get my oil changed, which is the longest I have ever waited. I wish there were a way to determine estimated wait times online without having to call online. Other than this, customer service from Tim was great and always is.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dodge Ram 1500 Big Horn Quad Cab 5 Star Purchase!
Big shout out to Dane and Daniel for a great experience on our truck purchase. Well worth the drive from Bend Oregon, great deal and everything we hoped for. Thanks guys...loving this new truck especially with all this snow!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department is Terrific!
I went in for an oil change, and the service technician noticed the lower manifold gasket was leaking anti-freeze, so I got that replaced. I appreciate the technician inspecting my van and noticing things that need attention so it can be taken care of. I also appreciate the Service Advisor's , Dave Franklin, clear explanations of the service work that should be done and why.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review
Exceptional service department. My 99 Jeep runs like new.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ram 2500 Diesel Service
Great service performed right the first time. I trust this service department based on positive past experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
retired
Dane was very good in selecting the right truck and making the truck buying experience a positive one. Dane is still involved after the sale and I appreciate his help. Devin did a good job on the financial side and I appreciate his help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patrick a Wells
I was looking to possibly buy a new Jeep Rubicon. Salesman Jason Hinman was recommended to me by my son who purchased a Dodge Ram from Lithia and Hinman was his salesman. I explained to Jason what I was looking for and that I needed to see if I could even get in and out of the jeep. Jason showed me a Rubicon and I was able to enter and exit ok, explained about the workings of the jeep and I took it for a test drive. I liked the ride and handling. Explained how the Rubicon is the top of the line jeep and how Lithia prices them. Jason and I came to an agreement and I bought the Rubicon. I have driven the vehicle for the past week and love it, The ride is better than any vehicle I have owned in the passed, it gets better gas mileage than I thought it would. I liked the no pressure sales attitude Lithia has once I decided to buy the paper work went quickly and I was on my way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner nothing bad to say
Nothing bad to say was taken care of in a timely matter
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change - tires roated - rear light bulb change
Changed oil, tires rotatated and brake light replaced. Fast service and clean waiting area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase