Skip to main content
2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

Want to share your experience with this dealership?

Write a review

Only place I trust!

I've never had a real mechanic, I had mustangs before and did the work myself because they're so simple. But getting my new Altima, I had a warranty on it, and didn't really know my way around a Nissan as well as a ford. So anytime something happened, I just brought it back to the dealership service department. It has always been the easiest process, they're friendly, very knowledgeable, and the best part is, they're way cheaper than most mechanics! I wouldn't trust my car (or bank account) with anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best dealership in Eugene/Springfield

I've leased two Altimas from Lithia Nissan, and as long as I live in Eugene, I won't go anywhere else. I was hesitant to lease at first, but they made it the easiest process. And when it came time to get a new car when my lease ended, it was about as simple as handing them my old keys, and driving away in my new car. They even gave me a few credits toward the new car for leasing through them again, and for taking good care of my previous car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nissan Titan

I`ll make it short and simple , Have been a Nissan customer for 17+years .Bought our low mileage 2010 Nissan Titan at a great price , Billy and the rest of the crew in Lithia -Eugene are worth the travel . Martin III

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

thank you so much

still can't believe what a good job steve did for me and my sister. i love looking out my window and seeing that beautiful car sitting there. it was not as bad as i thought it would be. thank you to all the staff for helping us. i am soooooooo happy with this murano. pam buchholz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New convert from Honda

I was looking to buy a Honda CRV when I spur of the moment pulled into Lithuanian Nissan and test drove a Rogue. The minute I got in I knew this was the car for me and the place to get it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Warranty and oil change.

The warranty and oil change were performed much faster than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No better service dept.

As always JJ took really good care of me and my car, it is so nice to have people who REALLY care about taking care of the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Ricardo and Jordan were very easy to work with and made the process very stress free. They ended up staying until almost 10:30PM to help us out, long after everyone else went home. We apologized a few times but they made us feel welcome and that it wasn't a problem. Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Efficient, helpful and awesome!

The sales and finance team worked well together and the entire process was very efficient. Sales team was friendly, attentive, and knowledgeable about the vehicles. The finance team was quick, knowledgeable and able to run comparisons of payments with different down payment amounts; as well as lease vs purchase. I highly recommend the Lithia Nissan team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They Didn't Laugh

Great service! Mike was very helpful and only smiled when he explained to me that my key fobs, that had been pretty much nonfunctional for several months, was due to me having the batteries in upside down. I wouldn't have been able to keep a straight face. 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.