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2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

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We had a great experience buying our new vehicle through...

We had a great experience buying our new vehicle through Lithia, all the people we worked with we're very friendly, efficient, and easy to work with. This is the 6th vehicle we have purchased from Lithia and we would go back again! Working with Steven (Tanner) Dougherty was a pleasure! Thank you Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

I walked onto the Lithia lot and was promptly greeted by...

I walked onto the Lithia lot and was promptly greeted by a friendly face, that of Steven Dougherty. I came in to drive out in a new car. Steven was very helpful and helped me pick out exactly what I was looking for, even though I didn't quite know what it was at first. I am very satisfied with my new car I love it. Thanks to all the professional staff at Lithia Nissan who knew exactly what they were doing I will definitely be coming back for my future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Steven did such an amazing job finding payments that fit...

Steven did such an amazing job finding payments that fit the price I needed. It was truly a great experience. He was quick with his feet in order to keep the sale rolling as fast and as efficient as possible. I will definitely recommend this dealership to others in need for a car. I left the Dealership making a Friend in the car Business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Steven was very helpful. The dealer ship made the buying...

Steven was very helpful. The dealer ship made the buying process very easy. They worked with me on my trade. Gave me a great deal on the exact vehicle i wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. I'm happy to hear that Steven and the rest of the team were able to make it a good one. Sincerely, Ron Clack, General Manager

I was happy with my visit to Lithia Nissan. The salesman,...

I was happy with my visit to Lithia Nissan. The salesman, Stephen was very helpful. They gave me a fair trade on my trade-in, and gave me a good deal on a nice pickup. I will definitely recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. I'm happy to hear that Stephen was able to help make it a good one. Thank you, Ron Clack, General Manager

Our Acura MDX was a great car, but we were ready to to...

Our Acura MDX was a great car, but we were ready to to purchase a newer, smaller SUV to obtain better gas mileage. We contacted Steve Herron by phone earlier in the day, and by the time we arrived in Eugene, he had the car we were interested in ready for us to test drive. He was extremely professional, and we appreciated his help very much. Chris in the Finance Department informed us of all of our options and steered us through the process painlessly. He, too, was very professional. Driving back to Silverton after purchasing our Nissan Rogue SL, we knew we had made the right decision. The car drives so smoothly and is very comfortable. Thanks Lithia Nissan of Eugene for a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am happy to hear that Steve was able to help make it a good one and find you a vehicle to suit your needs. Enjoy your Rogue! Thank you, Ron Clack, General Manager

I loved my 2005 Jeep Liberty Renegade, but with gas...

I loved my 2005 Jeep Liberty Renegade, but with gas pricesthe way they are I was burned out of 12MPG! So I came in to test drive a 2008 Smart Fortwo Passion Cabriolet. After spending less then 3 hours with Tanner, my Jeep was paid off and I drove home getting 44MPG!! Thanks everyone at Lithia Nissin!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am happy to hear that Tanner was able to make it a good one. Thank you, Ron Clack, General Manager

Our experience with Steven Dougherty was very welcoming...

Our experience with Steven Dougherty was very welcoming an he made us feel comfortable in what we were purchasing. I would recommend him to any of my friends an send them his way! Very respectable man an could tell he wasn't in it for the money he was in it to make us happy! Great experience today an he deserves the most up right respect from all his employees for his work!! Sincerely, The Helsel Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for sharing your experience at Lithia Nissan of Eugene. I am happy to hear that Steven was able to help make it a good one. Thank you, Ron Clack, General Manager

We found the new car online, had an appraisal for our old...

We found the new car online, had an appraisal for our old car done over the phone, did credit and everything else over the phone, when we got up to Eugene we looked at the new car, test drove it, signed papers and were completly done in about an hour.... They gave us a great deal for our trade in, lowered our monthly payments by about 70 bucks and got us into a newer more fuel efficent car. I felt like we were ripping them off! The guys were very friendly and honest and I would without a doubt recommend them to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am happy to hear that our team was able to make it a good one. Sincerely, Ron Clack, General Manager

Buying a car can be like having your teeth pulled. My...

Buying a car can be like having your teeth pulled. My experience with Lithia Nissan was nothing like that and was the epitome of excellent service. I worked with James by phone/email prior to my arrival at the dealership. James went above and beyond to make my buying experience a positive one. Chris was a lot of fun while working through the finances. Kyle was great with answering questions I had. I cannot give enough compliments to this team! I am so happy driving my new car and highly recommend Lithia Nissan! Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am happy to hear that our team was able to help make it a good one. Sincerely, Ron Clack, General Manager