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2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

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Nathan asked what I was looking for in a car, and gave me...

Nathan asked what I was looking for in a car, and gave me exactly what I wanted. He was able to secure financing when I wasn't sure that would be able to happen. They didn't try to push more than what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am happy to hear that Nathan was able to help make it a good one. Sincerely, Ron Clack, General Manager

Great customer servie. Everyone tried their hardest to...

Great customer servie. Everyone tried their hardest to help me get exactly what I wanted, and stay within my price range. Couldn't have asked for more friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. We value your business and look forward to serving you again in the future. Sincerely, Ron Clack, General Manager

Steve and Nathen were wonderful to work with. This is...

Steve and Nathen were wonderful to work with. This is the second car I have purchased from Steve and both experiences have been truly amazing. I would highly recommend Steve as a Sales person for his friendliness and knowledge of the product he sells, he truly is a fine, honest individual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am happy to hear that Steve and Nathan were able to help make it a good one. Sincerely, Ron Clack, General Manager

Steve was very helpful and knowagble. He did a good job...

Steve was very helpful and knowagble. He did a good job explaining the features of our new car. Buying our new car was a possitve experence. However the paper work took a lot longer that we had thought it would.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am happy to hear that Steve was able to help make it a good one. Sincerely, Ron Clack, General Manager

Tanner is great, to the point, and doesn't try to scam...

Tanner is great, to the point, and doesn't try to scam you.Good cusromer service, the service department is great too JJ and Parker are great. They try to get you what you need.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

Thank you for sharing your experience at Lithia Nissan of Eugene. We value your business and look forward to serving you again in the future. Sincerely, Ron Clack, General Manager

Our experience with Lithia; Sales and Leasing Consultant,...

Our experience with Lithia; Sales and Leasing Consultant, Rashid, felt very easy, comfortable, and most importantly fun! Our whole family came in. Didn't expect to come out with a car but we felt very accomplished with our first stop! Thank you very much for this wonderful and fun experience.We deffinetly recommend Nissan Lithia to very many car searchers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience at Lithia Nissan of Eugene. I'm happy to hear that Rashid and the rest of the team were able to make it a good one. Sincerely, Ron Clack, General Manager

Our buying experience was not like buying a car, it was...

Our buying experience was not like buying a car, it was more like making a new friend. I feel like I have a friend in the car business now. I can't say enough positive things about Kory Falkenstein, he took the time to understand our needs and our desires. I've never experienced a car buying experience like this before, and I will refer all of my friends and family to Kory in the future, and I will buy all of my future vehicles from him as well. Cheers to a job well done....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. I am so happy to hear that Kory was able to make it a good one. We value your business and look forward to serving you again in the future. Sincerely, Ron Clack, General Manager

I Alyssa Harvey was very impressed with the friendliness...

I Alyssa Harvey was very impressed with the friendliness of the car salesman who helped me. He was very helpful with all of my questions and did everything possible to help me get into the car I wanted. I would and will most definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Lithia Nissan of Eugene. We value your business and look forward to serving you again in the future. Sincerely, Ron Clack, General Manager

I have been a Lithia Nissan customer since 2005, and feel...

I have been a Lithia Nissan customer since 2005, and feel qualified to offer an accurate opinion regarding the service department. Ken and his staff are friendly, accommodating, personable, professional and helpful from the first telephone contact through the entire service appointment and vehicle delivery. I would choose to have my vehicle serviced here, regardless of where I purchased it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank your for taking the time to share your experiences at Lithia Nissan of Eugene. I am happy to hear that Ken and the rest of the team have been able to take care of you and your vehicle. We value your business and look forward to serving you again in the future. Sincerely, Ron Clack, General Manager

My husband and I had a wonderful experience buying a new...

My husband and I had a wonderful experience buying a new used car from Lithia Nissan over the weekend. The salesman was direct with his job and there was "no game playing" with the sale at all. He was able to get the best price and interest rates that allowed us the monthly payment we were prepared to pay. The paperwork was a bit long but was handled as quickly as possible by the financial manager. We will be back when we are ready to buy our next bew car. Thank you Lithia Nissan for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience at Lithia Nissan of Eugene. I am happy to hear that our team was able to help make it a good one. Sincerely, Ron Clack, General Manager