Kendall Ford of Eugene

I am in town from Phoenix, AZ. I met Pat, the Service Manager and he helped set up my oil change and order a part for me. I came back the next morning for an oil change. I have to say I was very uncomfortable about taking my Ford Raptor to a new dealership and the layout of the place was way different than I am used to. I have dealt with my service man in Phoenix for nine years. Pat had greeted me and introduced me to Tammy Reynolds and she got the info and had my truck serviced. I had an issue at the end because I was told in Phoenix that my truck took 8 quarts of oil and it got me scared that something was wrong. She confirmed 7. Then had the service guy check the oil in front of me and he showed me on the sheet that it took 7. I really appreciate the way Tammy handled it and confirmed it right in front of me that everything was the way it was supposed to be. She deserves a BONUS or something...lol. She's very nice and professional. She was GREAT! And Pat is a super nice guy too! Thanks to both of you!

I purchased a 2011 Ford Escape from Lisa Arney. Lisa was straightforward, professional and cheerful. This is the third car I have bought from this dealership and I would say this was my best experience hands down. I also thought Jeff in Finance was really friendly and I didn't feel pressured into any add-on sales. All in all, it was great experience and I adore my car.

The staff was friendly and helpful. The service was timely and thorough.

Had my oil changed. Very good service. Will come back

What can you say about an oil change and inspection? It was great guys ...

I purchased a 2015 F350 - the sales person knowledgeable - low pressure and got me the deal I wanted. After purchase she took the time to go over the vehicle and answer any questions. Overall it was a great experience

They were very busy on Monday and told me it would take an hour. They were under an hour to change the oil. Very satisfied with the job. Looked at new pickups while waiting. Didn't have the one I wanted. A super cab power stroke and not a four door. Liked the four door one on sale but didn't know if it would fit in my 24 foot garage.

Made my appointment on-line, very easy. The work I ask for was completed promptly. All staff was very helpful and pleasant. New tires were recommended, same tires 20% less elsewhere.

He was very helpful in answering my questions for our road trip!

I had been out of town and was not able to make an appointment ahead of time. But I called at 7:00 a.m., they had a slot open at 8:00 a.m. and the job was done before they estimated. A pleasant experience all the way around. I know I can't COUNT on getting in that way without an appointment, but it worked out this time. Their finishing the job sooner than expected was a bonus too. Kendall technicians are usually pretty close with their estimates of time involved.