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Kendall Ford of Eugene

(1,154 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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Helpful service

Great help thanks. Made swapping out a bad deal with a good deal. Hope this one is everything we hoped for!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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profession team

Casey was very helpful in making the right decision for trading in my car. He got me into the car I wanted with a payment that I'm comfortable with. Couldn't be happier with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks again

It's just such a joy every time I show up there. It's not to often I'm there because I drive a ford and they just don't need much work. But on that rare occasion I go in to the kendall ford service dept it's pure happiness and smiles. I'm so lucky to be able to say I'm a customer of this dealership. Thanks again kendall service team. YOU ROCK.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Memorial Day sale at Fairgrounds

Bought a 2013 Subaru Outback at the Memorial day sale at the Fairgrounds. The salesman was very young and not very professional however, had a great heart and was fun to hang out with for several hours. I was surprised that the cars weren't grouped together at the fairgrounds by make or model. The cars seemed to be in random order which made it difficult to find the car I wanted. The salesman didn't know where the cars were either and wasn't familiar with the inventory. We walked a lot that day looking for particular cars. I would suggested grouping them in similar categories, like all the wagons together, all the SUV's together. It seemed like the trucks were together, but the other cars were random. My car is missing a floor mat and I wish I'd noticed it at the time of purchase. I hope the dealership has a spare one that I can have.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and very fast process of signing

The service was excellent he showed me several options and helped me find exactly what I was looking for. It happened to be at another dealership and the got it for me the next day. It was perfect. Great service and experience not to mention a beautiful truck! No pressure whatsoever. The signing process was quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I have a 2015 Ford Fusion Eco boost.... I love it! Thank you Ronnie Arnold for getting me into this car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic sales and service staff!

I would recommend Kendall Ford to absolutely anyone looking for a new or used vehicle! The sales and service staff go the extra mile for each and every customer. That are like one of the family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service. All problems fixed.

The engine caution light was on. The self sealing gas filler tube was replaced and the computer in the car was updated. Done very well,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Martin Falk

I have my oil changed regularly as recommended. 45 minutes last time in a comfortable waiting room. Transportation available and no charge. The coffee carafes were empty in the waiting room. This has happened several times.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

Very Pleased with service received ,Thank you ..Mr.Bill

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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