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Kendall Ford of Eugene

(1,164 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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Very satisfied with service - Excellent.

I have a 2001 Ford Ranger that I love but which is beginning to show its signs of aging. I want to keep it as long as possible. This is why I bring it to Kendall Ford. They (you) have always treated me and the vehicle well. I need to bring the truck back in Monday for some more work. I do this without hesitation as I am confident that Kendall will help extend the life of this truck as long as possible. Thank you. John Fentress Eugene, Oregon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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my new jeep

this is my second vehicle purchase from a Kendall dealership. I had a problem at first and thought I was forgotten but turns out they were busy fixing the problem and everything is great now thanks to Jason Engle and your sales team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Flex

Thanks for another great service! Repairs were made within a timely manner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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fast service

Very fast service in and out promptly and great staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

It was and easy and comfortable experience, the staff is super friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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bought new truck

F150 lariat. Service was excellent, Casey Linn and staff were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

Fusion titanium. Everyone was very helpful. I never felt like I wasn't going to be helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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72000 mile service

Alex was very helpful and explained the recommendations.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Satisfied

It was very prompt, polite and professional service--appreciated the good communication well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We bought a car!

We worked with Casey on finding the right vehicle for our new lifestyle, needing to trade in a big truck. Casey was knowledgable , listened to us, easy and personable to be with. He was very patient, told us " I'm here for you". We came in looking for a hybrid fuel economy little car, moved on to a truck cuz we love a truck! Settled on the 2015 Ford Explorer XLT with a few bells&whistles! We went a little over budget, we received a great deal with our Costco Auto Program. We decided to take advantage of the extended warranty as we financed at 1.9% with Jeff. Who is awesome to work with also. We never felt rushed or pushed as we took a couple days to do our research , discuss, ask questions and decide. We came back one more time and Jesse was great teaching us about our new SUV. And we had a lot of questions that required the "show me how to ..." And "how do I ?" teaching . Our experience was comfortable and pleasant! Thanks to the Kendall team Kudos, Bill & Sharon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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