Reviews
Pete!
Pete! He was the first salesman to give me the time of day. I had a few bad past experiences there but Pete treated me with respect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Diane, for sharing your experience with Pete at Fox Grand Traverse! We are thrilled to hear that Pete provided you with the respect and attention you deserve. We value your feedback and look forward to assisting you in the future! Best, Tom Gordon, tgordon@foxmotors.com
The fellow that works in finance that jumped in to help
The fellow that works in finance that jumped in to help us, even though he had nothing to do with it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for recognizing the exceptional service provided by our team member in finance at Fox Grand Traverse! We truly appreciate your feedback and look forward to assisting you with any future needs. Best, Tom Gordon, tgordon@foxmotors.com
The fact that John got right on and didn't have to
The fact that John got right on and didn't have to haggle. The process wasn't rushed and was a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Fox Grand Traverse, Crystal! We're thrilled to hear that John provided you with a smooth and haggle-free experience. We strive to ensure every customer feels relaxed throughout the process. We appreciate your feedback and look forward to serving you again in the future! Best, Tom Gordon, tgordon@foxmotors.com
Competent, timely and courteous service.
Competent, timely and courteous service. Cost was reasonable. Parts were available. Waiting area clean with free coffee and snacks. Service finished by estimated time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Tom Gordon, tgordon@foxmotors.com
Purchase and Service
Everyone is very nice and accommodating, apologizes for any inconvenience. Many of our family members have been customers for many years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paula, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Tom Gordon, tgordon@foxmotors.com
Friendly staff, clean facility
Friendly, courteous and accommodating staff. Everyone was very polite and friendly. Clean facility. The porter who drove me to work was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Mary! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tom Gordon, tgordon@foxmotors.com
Mobile repair
Very professional no messing around very informed about What the technician did, over all good experience, mobile repair technician was on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Tom Gordon, tgordon@foxmotors.com
Top Notch Service
Express Service works extremely efficiently. Mechanics are courteous and knowledgeable. Your service shop is admired by my friends who do not have access to express service at their dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Paulette. Best, Tom Gordon, tgordon@foxmotors.com
Purchase a Mustang Mach E
Pete my salesman took a great deal of time to answer questions and explain EV technology. Very smooth and straightforward buying process. Received quick responses to my inquiries and pricing was what he quoted me. Love my new Mustang Mach E.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Stephanie. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Pete was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Tom Gordon, tgordon@foxmotors.com
Great Sales Team
Tyler and Sue were on point and fantastic! The sales floor is clean and not too busy with unnecessary things.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Corey, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Grand Traverse! If there is anything else we can do for you, please feel free to give us a call. Best, Tom Gordon, tgordon@foxmotors.com