Beaverton Honda

Terrible, terrible service experience. I brought my 2006 Pilot for a valve adjustment in October 2022. Had to turn down repeated attempts to convince me that the car need all kinds of fixed worth thousands of $ before they finally agreed to do the job. They broke the cylinder head and did not have one in stock, turning a one day job into an almost two weeks long ordeal. More importantly the valve adjustment was not done properly! After a few weeks the check engine light was on again and the mechanic told me that the car needs a valve adjustment (!) to which I replied that I just did that. They turn the light off and I kept driving the car thinking that this was caused by something else. The same scenario repeated itself 3-4 times until I finally took the car to a different mechanic which did a complete set of tests and told me that the car absolutely needs a valve adjustment. I will never take the car to BH again, so I ended up having to do the valve adjustment again someplace else. BH refused to give me a refund for the job poorly done.

Terrible, terrible service experience. I brought my 2006 Pilot for a valve adjustment in October 2022. Had to turn down repeated attempts to convince me that the car need all kinds of fixed worth thousands of $ before they finally agreed to do the job. They broke the cylinder head and did not have one in stock, turning a one day job into an almost two weeks long ordeal. More importantly the valve adjustment was not done properly! After a few weeks the check engine light was on again and the mechanic told me that the car needs a valve adjustment (!) to which I replied that I just did that. They turn the light off and I kept driving the car thinking that this was caused by something else. The same scenario repeated itself 3-4 times until I finally took the car to a different mechanic which did a complete set of tests and told me that the car absolutely needs a valve adjustment. I will never take the car to BH again, so I ended up having to do the valve adjustment again someplace else. BH refused to give me a refund for the job poorly done.

It was nice being able to walk around and looking at cars and not be pressured. Nick was awesome.

Riley was very professional, pleasant and helpful. He helped me out with my car's headlight. It needed to be replace under warranty. He had to order the part and it was arriving the next day and promised me it would be fixed that day which was a Saturday! So, I left my car there. And I received a call on Saturday an hour and a half earlier than what was scheduled. The part was scheduled to arrive at 2:30pm, and it took 3-4 hours to replace...But, I receive a message my car was READY to be picked up at 1:27 pm! What service! I am amazed. He knew what to do. He knew I was hesitant to leave my car. When I picked up my car, it was washed and looked GREAT! He even told me that the carwash broke my windshield wiper and they replaced it with a new one. I live in McMinnville, I will take the time to take it there to be serviced. Because the service was excellent. Thank You Riley and crew. Your customer service is very impressive. Well worth the trip. I do have to mention Andrew Johnson, He was helping the dealership service department where I had my car service in the beginning, by Christian Taggart, Buick GMC of Beaverton.

I would strongly NOT RECOMMEND their service. Overpriced and push for service that's not necessary. They'll recommend thousands in repairs, when it's not needed, and the repairs they do - don't solve the problem, or create another problem. My son took our Minivan in for an engine light. They quoted over $5000 in services, including brakes and suspension! The fix they convinced was needed (nearly $1000) resulted in the engine light back on, on the way home. When my son returned to see why it wasn't fixed, they instead gave us a quote for another $400 (two screws and a $40 part) to fix a mass air sensor which likely got dirty when they change the cracked plastic air intake boot. We left. We repaired the $400 sensor for $35 and 5 minutes of work (thanks you tube). I will never send a car there again. And, given that this is an Award Winning Honda Dealer -- I'm avoiding all Honda Dealer Repair.

The are great good costumer service thru out our visit we love it I’ll

Took all day they were worthless! Never buy a car from these con artists. Never once heard back from them. Worst customer service!

Excellent communication, easy to work with. Had the vehicle we wanted with rate and terms we were comfortable with. All staff very friendly and helpful!

Effficient buying process. One person handled the entire transaction. JC was very helpful and I recommend highly

Service very good ,kindy and I very happy for that,thank you very much,Have a good day.