Beaverton Honda

Inappropriate Mechanic Comments: "What's the nicest way to say 'you're an idiot?'" My wife had an appointment on 9/12/26 with the service department. Overall, the appointment was not a pleasant experience. Andrew's condescending and dismissive demeanor to both of us was disappointing. To give a brief summary of the issue for which the car was brought in: The dual climate control system will very often not split the temperatures as it should. For example, if the driver-side temperature is 78, and passenger is 62, the driver-side vents will emit the passenger's cold air, and vice versa (yes, even after driving for 15+ minutes). This happens both with AC on or off. Firstly, Andrew immediately stated that dual climate control will not function if the AC is enabled. This is completely false, and there is no documentation anywhere to back this up. Secondly, Andrew claimed that this is just how it's supposed to work, and the driver & passenger air temperatures will mix together, and that must be what our issue is. He was rude and dismissive, and didn't even do any troubleshooting before giving us these responses and treating it as a non-issue. Additionally, when she picked up the car the next day, my wife was asked by the GM if she had seen the video from the service department about the climate control. She never received any video from the department. To add to our disappointment, we reviewed dash cam footage during the service, and found that one of the mechanics was making extremely inappropriate comments to a coworker about my wife, including "What's the nicest way to say 'you're an idiot?'", and laughing about it with a coworker. Moving forward we will go elsewhere for service.

Inappropriate Mechanic Comments: "What's the nicest way to say 'you're an idiot?'" My wife had an appointment on 9/12/26 with the service department. Overall, the appointment was not a pleasant experience. Andrew's condescending and dismissive demeanor to both of us was disappointing. To give a brief summary of the issue for which the car was brought in: The dual climate control system will very often not split the temperatures as it should. For example, if the driver-side temperature is 78, and passenger is 62, the driver-side vents will emit the passenger's cold air, and vice versa (yes, even after driving for 15+ minutes). This happens both with AC on or off. Firstly, Andrew immediately stated that dual climate control will not function if the AC is enabled. This is completely false, and there is no documentation anywhere to back this up. Secondly, Andrew claimed that this is just how it's supposed to work, and the driver & passenger air temperatures will mix together, and that must be what our issue is. He was rude and dismissive, and didn't even do any troubleshooting before giving us these responses and treating it as a non-issue. Additionally, when she picked up the car the next day, my wife was asked by the GM if she had seen the video from the service department about the climate control. She never received any video from the department. To add to our disappointment, we reviewed dash cam footage during the service, and found that one of the mechanics was making extremely inappropriate comments to a coworker about my wife, including "What's the nicest way to say 'you're an idiot?'", and laughing about it with a coworker. Moving forward we will go elsewhere for service.

Ron helped us get our new family car. He was knowledgable and helpful without being pushy or overbearing which we appreciated. We got a great car and a great deal!

John L. (JC) was the salesperson who helped me buy a used car that I saw on Carfax.com at this dealership. John was very friendly, professional, and knowledgeable during the whole buying process. The transaction was surprisingly smooth - I do not have much experience when it comes to buying cars, but it was comforting to me to feel I had a trustworthy salesperson in John. Very friendly and professional staff overall! I would definitely recommend this dealership to anyone buying a used or new car.

Ron was a great sales person to work with. There was no pressure and we were out with our new car in less than an hour.

Margo was so hospitable and Caring to my wife and I! Never felt pressured! If you see her at the dealership, ask for her! You will not be disappointed!

We usually go here for our regular services. Never had any issues . overall good customer service.

I found the car I wanted listed on Carfax.com. It was listed by Beaverton Honda. We had to drive an hour to the dealership and I kept my fingers crossed that it would still be there when we arrived. Ron Chirrick greeted us when we arrived. Everything from there was smooth as silk, from test drive to paperwork. A very nice experience and I would recommend Beaverton Honda in the future.

Came in interested in getting a used car but when it didn’t work out Manuel helped us with other options and we ended up with a brand new car. He explained our options and was very patient with us and very helpful. Would recommend looking for him as the guy to go to.

Sales Advocate Ron and Finance Manager Erik helped my mother find the car she wanted, worked hard to get her the best deal possible and were very respectful and detailed with the entire process.