Reviews
Good transaction, but couldn't even get a hat or anything
Good transaction, but couldn't even get a hat or anything with the sale. Must have to spend more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
The customer service and care we received from Sue
The customer service and care we received from Sue Sivigny with the ordering and purchase of my F-150 Lariat was amazing. Of all the car purchases I've made this was the smoothest, easiest ever!!! I will come back to Sue A&K Ford in North Branch, MN for my next purchase and refer them as the best dealer to do business with. Thank you Sue and A&K Ford!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sue Sivigny was wonderful to work with and very helpful
Sue Sivigny was wonderful to work with and very helpful with details about our new car on where to find information about the details.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We recently purchased a used 2022 Ford Edge.
We recently purchased a used 2022 Ford Edge. The process went smoothly. Tony was a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had an exceptionally good sales visit to Anderson & Koch
Had an exceptionally good sales visit to Anderson & Koch Ford, in North Branch, MN. We have been a customer there for many years. Our salesman Rob Forrest listened to what our needs and concerns were and showed us a selection of vehicles to choose from. Found what we wanted, made our trade and left very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a 2011 fusion there, went back for a 2020 fusion.
Bought a 2011 fusion there, went back for a 2020 fusion. Customer service was great and very helpful. Loved my 2011, really liking the 2020.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
I bought a 2004 GMC Envoy couple months ago. I was surprised a dealership would have a good used SUV in my price range. The salesman Adam was very nice and accommodating. He worked with me on the price and even fixed an issue before I bought it so I could drive away confident knowing I had a vehicle I could trust. I would definitely go there in the future. Overall it was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford Transit Trail
Nice vehicle! It appears robust and drives well. We are looking forward to taking long trips with it and putting it to the test on backroad adventures. It did take over a year to receive from the day we ordered so hope the supply chain on this model improves.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people to work with and very efficient.
Great people to work with and very efficient. They found the vehicle we were looking for and had everything ready when we came into trade our vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always like dealing with Rob.
Always like dealing with Rob. He is a, friendly, likable, honest guy, I enjoy working with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car