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Anderson & Koch Ford Inc.

(275 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–4:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 837-3362 (888) 837-3362
Used (855) 945-2392 (855) 945-2392
Service (888) 716-2748 (888) 716-2748

Reviews

(275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Absolutely the best dealership to work with.

Absolutely the best dealership to work with. They're friendly and professional and very knowledgeable. Adam was especially helpful, knowledgeable and on time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Deep appreciation for Anderson & Koch Ford

First rate experience all around. Good vibes from everyone we talked to. Treated as VIPs even though we were buying a used vehicle. Susan was great to work with. No pressure, just worked with us to find the best options for us, showed up on her day off when we picked up the vehicle to make sure everything was in good order (it was.) Appreciated Rob?s experience and tutelage on the computer side of things. Service dept is attentive and helpful. This is how good a major purchase experience can be when the dealership cares about doing it right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sue looked for weeks , for the truck we wanted.

Sue looked for weeks , for the truck we wanted. When she found it, gave us a call and it was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rob always does right by us.

Rob always does right by us. I can officially say he has sold everyone in our family a vehicle. Rob is not your average car salesman. He is local guy serving his local community.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly,caring and honest with you.

Very friendly,caring and honest with you. They truly appreciate and care to help you out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had been casually shopping around for a 2023 Ford F-150

I had been casually shopping around for a 2023 Ford F-150 SuperCrew for some time; and using the Ford website to build the vehicle, I had a pretty good idea exactly what options I wanted. I contacted Anderson & Koch Ford over the phone to get their best price for an order-out. Post-covid, most dealerships have not been very competitive and have been selling F-150's at MSRP with NO discounts other than the Ford factory incentives. Anderson & Koch Ford offered me a very competitive price, a few hundred dollars less than my next best offer, and several thousand dollars better than most dealerships around the cities. Definitely worth the short drive up to North Branch. I went up there that same day and ordered the truck through Rob Forrest, who was very knowledgeable and easy to work with. The pricing was exactly as they stated over the phone, and the sales transaction was very straightforward and transparent. I was made aware of some additional available options (which I declined), but there were no high-pressure sales tactics. I ordered the truck in early-June, and took delivery 6 weeks later. I was very pleased with Anderson & Koch Ford, Rob Forrest, and the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought my warranty and maintenance plan from their

Bought my warranty and maintenance plan from their extended warranty page ford my 2018 F-150 diesel. It was super easy and half the price of any where else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very inviting group of folks that work here!

Very inviting group of folks that work here! I came in and got what I wanted with zero pressure. Paperwork was done quickly. I had my dog with me and they even accommodated him. Thank you for the great service to Jon and for working around a scheduled appointment he had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Found a couple cars online that looked like possible

Found a couple cars online that looked like possible purchase candidates. Adam returned my calls, answered my questions and was quite helpful and professional. After a test drive we got the purchase wrapped up and I was on my way. Quite satisfied overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

new f-150

great place, great people, honest and trustworthy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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