Reviews
Absolutely the best dealership to work with.
Absolutely the best dealership to work with. They're friendly and professional and very knowledgeable. Adam was especially helpful, knowledgeable and on time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deep appreciation for Anderson & Koch Ford
First rate experience all around. Good vibes from everyone we talked to. Treated as VIPs even though we were buying a used vehicle. Susan was great to work with. No pressure, just worked with us to find the best options for us, showed up on her day off when we picked up the vehicle to make sure everything was in good order (it was.) Appreciated Rob?s experience and tutelage on the computer side of things. Service dept is attentive and helpful. This is how good a major purchase experience can be when the dealership cares about doing it right.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sue looked for weeks , for the truck we wanted.
Sue looked for weeks , for the truck we wanted. When she found it, gave us a call and it was perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rob always does right by us.
Rob always does right by us. I can officially say he has sold everyone in our family a vehicle. Rob is not your average car salesman. He is local guy serving his local community.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly,caring and honest with you.
Very friendly,caring and honest with you. They truly appreciate and care to help you out.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I had been casually shopping around for a 2023 Ford F-150
I had been casually shopping around for a 2023 Ford F-150 SuperCrew for some time; and using the Ford website to build the vehicle, I had a pretty good idea exactly what options I wanted. I contacted Anderson & Koch Ford over the phone to get their best price for an order-out. Post-covid, most dealerships have not been very competitive and have been selling F-150's at MSRP with NO discounts other than the Ford factory incentives. Anderson & Koch Ford offered me a very competitive price, a few hundred dollars less than my next best offer, and several thousand dollars better than most dealerships around the cities. Definitely worth the short drive up to North Branch. I went up there that same day and ordered the truck through Rob Forrest, who was very knowledgeable and easy to work with. The pricing was exactly as they stated over the phone, and the sales transaction was very straightforward and transparent. I was made aware of some additional available options (which I declined), but there were no high-pressure sales tactics. I ordered the truck in early-June, and took delivery 6 weeks later. I was very pleased with Anderson & Koch Ford, Rob Forrest, and the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought my warranty and maintenance plan from their
Bought my warranty and maintenance plan from their extended warranty page ford my 2018 F-150 diesel. It was super easy and half the price of any where else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very inviting group of folks that work here!
Very inviting group of folks that work here! I came in and got what I wanted with zero pressure. Paperwork was done quickly. I had my dog with me and they even accommodated him. Thank you for the great service to Jon and for working around a scheduled appointment he had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found a couple cars online that looked like possible
Found a couple cars online that looked like possible purchase candidates. Adam returned my calls, answered my questions and was quite helpful and professional. After a test drive we got the purchase wrapped up and I was on my way. Quite satisfied overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
new f-150
great place, great people, honest and trustworthy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase