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Anderson & Koch Ford Inc.

(275 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–4:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 837-3362 (888) 837-3362
Used (855) 945-2392 (855) 945-2392
Service (888) 716-2748 (888) 716-2748

Reviews

(275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was so nice my sales man Brad was great and I

Everyone was so nice my sales man Brad was great and I love my ford explorer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sales department people

I came in the morning valeri from sales department help me look at a car and the car was very sketchy they have to reprogram it and they used a jump starter to start the car in front of me. Then I found out the car has 4 accident on carfax and I called her that I won’t be coming to look at the car and she was rude and just hung up cause she can’t make money off me now Ig. Or idk but the service was not great the behavior changed as I changed my mind on the car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Labib, We have never had a Valeri in our Sales Department and we don't have any vehicle on our lot that has 4 accidents reported to it. We are guessing that you may have clicked on the wrong Dealership.

I WAS HAPPY WITH THE SALES REP .

I WAS HAPPY WITH THE SALES REP . HE WAS VERY HELPFUL WORKING WITH ME AND ANSWERED ALL MY QUESTION ABOUT THE ECOSPORT THAT BOUGHT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Food Access Director

These folks are a caring group of people! They want you to be happy with your purchase and follow through all the way until you drive off the lot and even after that. You will not be making a mistake by working with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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buying from Anderson & Koch

The people at Anderson-Koch were great to work with. They treated me with respect and like a person wants to be treated in the sales process. I was in sales for 30 years and this is how I would want my customers to be treated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Was disappointed I wasn’t notified when the floor mats I

Was disappointed I wasn’t notified when the floor mats I was waiting for came in. These were part of the deal that came with the truck. It went fine otherwise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you!

Thank you for your help, expertise and staying late so I could drive home my new car. Nice ride home! Thanks again for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2018 escape

service was completed quickly. Staff was wonderful to work with, setting up appointment to final checkout

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Loren, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again. Take care!

Great service, as usual

I had my oil changed. Making an appointment, checking in, and picking up was done quickly, efficiently, and with great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford Protect Plans, Purchases and Renewals

Unfortunately, have never set foot on this facility. If someday I’m in the area, most definitely will. Jeremy Klund is top notch when it comes to customer service regarding purchasing and renewing Ford Protect Plans for my family’s vehicles. They have the best prices in the country. I always refer anyone I know to purchase their Ford Protect Plans from Anderson-Koch Ford in beautiful Minnesota. You guys rock !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Anthony, Thank you for your awesome review! Yes, if you are ever in Minnesota please stop in to say HI!!! Thanks again Anderson & Koch Family