Reviews
Everyone was so nice my sales man Brad was great and I
Everyone was so nice my sales man Brad was great and I love my ford explorer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales department people
I came in the morning valeri from sales department help me look at a car and the car was very sketchy they have to reprogram it and they used a jump starter to start the car in front of me. Then I found out the car has 4 accident on carfax and I called her that I won’t be coming to look at the car and she was rude and just hung up cause she can’t make money off me now Ig. Or idk but the service was not great the behavior changed as I changed my mind on the car.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Labib, We have never had a Valeri in our Sales Department and we don't have any vehicle on our lot that has 4 accidents reported to it. We are guessing that you may have clicked on the wrong Dealership.
I WAS HAPPY WITH THE SALES REP .
I WAS HAPPY WITH THE SALES REP . HE WAS VERY HELPFUL WORKING WITH ME AND ANSWERED ALL MY QUESTION ABOUT THE ECOSPORT THAT BOUGHT.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Food Access Director
These folks are a caring group of people! They want you to be happy with your purchase and follow through all the way until you drive off the lot and even after that. You will not be making a mistake by working with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
buying from Anderson & Koch
The people at Anderson-Koch were great to work with. They treated me with respect and like a person wants to be treated in the sales process. I was in sales for 30 years and this is how I would want my customers to be treated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was disappointed I wasn’t notified when the floor mats I
Was disappointed I wasn’t notified when the floor mats I was waiting for came in. These were part of the deal that came with the truck. It went fine otherwise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Thank you for your help, expertise and staying late so I could drive home my new car. Nice ride home! Thanks again for your help.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2018 escape
service was completed quickly. Staff was wonderful to work with, setting up appointment to final checkout
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Loren, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again. Take care!
Great service, as usual
I had my oil changed. Making an appointment, checking in, and picking up was done quickly, efficiently, and with great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford Protect Plans, Purchases and Renewals
Unfortunately, have never set foot on this facility. If someday I’m in the area, most definitely will. Jeremy Klund is top notch when it comes to customer service regarding purchasing and renewing Ford Protect Plans for my family’s vehicles. They have the best prices in the country. I always refer anyone I know to purchase their Ford Protect Plans from Anderson-Koch Ford in beautiful Minnesota. You guys rock !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony, Thank you for your awesome review! Yes, if you are ever in Minnesota please stop in to say HI!!! Thanks again Anderson & Koch Family