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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Car detailing

I brought the car in for an interior detailing. It appears the technician didn't read the work order correctly and ended up doing the full, "gold" level interior and exterior detailing. I appreciated the Christmas present from you guys, since I was only going to pay for the service I asked for. The technician did a phenomenal job on the car, too bad he did too much. The interior was covered in dog hair from my 2 german shepherds. When he was done detailing it, the car looked brand new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, Thank you for your review. From your comments it looks like you are 100% happy with our service. If this is not the case please phone me at 907-868-9363 so we can resolve anything and earn a full 5 stars from you. We appreciate your business!

My Lithia Experience

They had my truck ready and done the same day. I was also informed of a CV joint malfunction and that was also fixed the same day. Under warranty. No questions asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Justin, thank you for taking the time to share your positive experience with Cars.com readers. We ALL appreciate your business at Lithia Dodge South Anchorage!!!

Amazing experience

I had been looking for a vehicle for quite some time and had been to 5 dealerships in Anchorage. I saw a 2014 patriot on Lithia south websites and decided to just go check it out for there awesome price. I contacted Jeni and honest to God had the most amazing experience with her!!! She made buying my new car such an easy process!!!! I got the price I wanted for my trade and we stayed with in my price range. Everyone there is truly kind and really great team!!!! Please go see Jeni Phillips to buy your next vehicle!! Best experience EVER!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service.

I have worked with Steve Allen in the past and always trust his recommendation. He connected me with Walter Price. Walter is very fun to work with. He made some excellent points on payment vs overall monthly expense on vehicle. My daughter was with me and also felt like we were being taken care of. I always nervous purchasing a vehicle because I want to be treated fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Too expensive parts & labors charges

had to change fluids but it was too expensive compare to other service center. I hope parts & labor charges lower so other customers will not be surprised when they have to do this service because most people not knowing about vehicle problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We would like to contact you about your experience. Please phone me at 907-868-9363

New truck

Robbie Dixon is professional and makes the process easy and quick! Great guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anna, thanks for your 5 star review! We pride ourselves on professionals like Robbie and we ALL thank you for your business.

Jim McMcihael

I was and am totally satisfied with the service I receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, thank you for taking the time to let others know about your positive experience!

Great experience!

I am new to the Dodge product, and Robbie took the time to explain all of the features to me thoroughly. I feel like I was treated fairly and was given a good deal. I am very happy with my truck and I would recommend this dealership and Robbie to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Purchasing

Excellent- I give this guy a 120% for his help to purchase and educate me with the vehicle to meet my needs! This guys is friendly and does his very best to help you buy the right vehicle according to your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr. Willie Myers

I had an oil change and inspection done .The rep met me before I got out of my vehicle (upon arrival) . He asked what was I there for . He processed me into the service department and the job was completed in less than an hour . That is what I call service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Willie thank you for your great review! We strive to provide that kind of service to all of our customers. WE ALL appreciate your business here at Lithia Chrysler Jeep Dodge of South Anchorage