Reviews
Customer survey after purchase of 1500 truck
Salesman took a significant amount of time with me on my first visit explaining options and features. On the second visit he again spent time with me to review the existing inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis thank you for your feedback we appreciate you taking the time to let others know about your experience. All of us at Lithia Dodge thank you for your business!
Purchase of new jeep Cherokee
Jerry mcCarroll was our representative, we found him friendly, courteous and above all professional. The only complaint we have is our new jeep had no CD player and your people did their best to accommodate us by placing our CDs on a device we can use. As always we will continue to recommend and do business with Lithia. Jerry Gibson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of 2002 Honda CRV
I appreciated the new battery, CV boot, car delivery and tank of gas from Mike, the Salesman. He was outstanding and the process was smooth. Thank-you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!
They worked with me to get into a new car even though I was upside down on my previous one. It was a great experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got me in with the trade-in email...
All I wanted to know was how much my Jeep Grand Cherokee was worth. 2 hours later and I owned a new one! Jerry was very knowledgeable and got me a very good deal and interest rate that I could afford. The jeep I was trading in broke down while I my new one was in transit and they paid to have it fixed. I was very afraid this would disrupt the trade-in but it didn't at all! I would definitely go back again and r commend others to as well. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Best customer service
Matt was the best sales guy I could have asked for! I felt like I could ask questions and get real, honest answers. He put up with me for MONTHS while I was trying to make up my mind. Definitely would recommend this dealership and especially Matt. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant.
Extreme improvement from the prior visit! Very pleased! Missed replacing one fog light bulb on front, a last minute request. But overall, was great service!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2014 Ram 1500 Purchase
Excellent customer service and atmosphere. Would absolutely recommend Robbie Dixon and LCD south anchorage in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cody thank you for your kind words. We are proud of Robbie and how he takes care of customers like you. All of us here thank you for your business!!!
2014 Ram 1500 sport new vehicle purchase
The staff at the dealership were excellent to work with. No pushy salesman that "need" the sale. Very friendly and hard working salesman helped to sell me my first new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robbie was Great
We are from Fairbanks and had always heard good things about Lithia in Anchorage, we contacted Lithia via email and ended up with Robbie as our sales rep. They had the exact car we were looking for, we were able to work out whole deal via internet and phone. He goldstreaked all paperwork and we had the details worked out and papers signed with in about 4 days. My husband and daughter flew down on the 15th of November (had to be there for previous planned engagement) . They had a rep pick them up at the airport in our new car. Went back to dealer to finalize a couple things and they were on there way in about 30 min. Robbie was awesome! Answered some questions when I know he was off work. I would recommend him to anyone interested in getting a car with Lithia. He was very professional and friendly. Ernesta
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car