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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,934 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Amazing experience

I had been looking for a vehicle for quite some time and had been to 5 dealerships in Anchorage. I saw a 2014 patriot on Lithia south websites and decided to just go check it out for there awesome price. I contacted Jeni and honest to God had the most amazing experience with her!!! She made buying my new car such an easy process!!!! I got the price I wanted for my trade and we stayed with in my price range. Everyone there is truly kind and really great team!!!! Please go see Jeni Phillips to buy your next vehicle!! Best experience EVER!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service.

I have worked with Steve Allen in the past and always trust his recommendation. He connected me with Walter Price. Walter is very fun to work with. He made some excellent points on payment vs overall monthly expense on vehicle. My daughter was with me and also felt like we were being taken care of. I always nervous purchasing a vehicle because I want to be treated fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Too expensive parts & labors charges

had to change fluids but it was too expensive compare to other service center. I hope parts & labor charges lower so other customers will not be surprised when they have to do this service because most people not knowing about vehicle problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We would like to contact you about your experience. Please phone me at 907-868-9363

New truck

Robbie Dixon is professional and makes the process easy and quick! Great guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anna, thanks for your 5 star review! We pride ourselves on professionals like Robbie and we ALL thank you for your business.

Jim McMcihael

I was and am totally satisfied with the service I receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, thank you for taking the time to let others know about your positive experience!

Great experience!

I am new to the Dodge product, and Robbie took the time to explain all of the features to me thoroughly. I feel like I was treated fairly and was given a good deal. I am very happy with my truck and I would recommend this dealership and Robbie to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchasing

Excellent- I give this guy a 120% for his help to purchase and educate me with the vehicle to meet my needs! This guys is friendly and does his very best to help you buy the right vehicle according to your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr. Willie Myers

I had an oil change and inspection done .The rep met me before I got out of my vehicle (upon arrival) . He asked what was I there for . He processed me into the service department and the job was completed in less than an hour . That is what I call service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Willie thank you for your great review! We strive to provide that kind of service to all of our customers. WE ALL appreciate your business here at Lithia Chrysler Jeep Dodge of South Anchorage

Oil change and tire rotation

The service was great and they got me in the same day. I don't like the fact that this survey is making me write so many words. This is why people don't like leaving reviews. I still have 3809 characters before I can end this statement before you can take my comment. The service guy that helped me did a great job and the service was done to my standards. What more do you want me to say. I am not in high school writing an essay, although this is how I feel at the moment. I almost want to stop writing this and say forget it, but you people need to know that this is way too much to ask of someone. My time is very important and just the fact that I agreed to make a statement didn't mean that I wanted to write a book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Yvette, thanks for posting your review on cars.com Sorry for any confusion. Not sure there is a minimum for a review. Thank you for taking the time AND WE ALL THANK YOU FOR YOUR BUSINESS!!!!

Great Service

I purchased a car and the Sales rep Isaiah was outstanding. He had great customer service and made my buying experience painless. I recommend this dealership and especially recommend Isaiah as a sales rep to anyone interested in looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sean, Thanks from all of us at Lithia Chrysler Jeep Dodge of South Anchorage. Thank you for posting your review about the great sales experience you had with Isaiah. We all appreciate your business!