Reviews
Best Service Crew Ever
I have been getting my '97 Grand Cherokee Laredo serviced all summer and gradually updating parts since nothing had needed to be replaced ever so it was due, and every experience at Lithia is a good one. I can't say enough good things about the Service department staff. I tell everyone about them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2014 Ram 1500 Big Horn
Robert Ezzell did a great job in getting us the pickup we wanted, outfitted the right way. His Army career enabled him to work well with his retired military customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Nice staff, quick service loved the experience! Thank you! Lots of info, loved the courtesy vehicle inspection brought the truck back this morning for another service listed in the inspection. Very thankful for the courtesy inspection!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
I purchased my new Jeep Liberty from Lithia back in 2002 and I always receive excellent service every time I take it in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service - Oil Change
Service was great and friendly. They got my vehicle completed earlier than expected & identified some minor items that need to be addressed under my vehicle warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ON TIME ON BUGET ON TARGET
As the owner of a construction business in Anchorage for the past 25 years it is critical things happen on time on budget and on target. From ordering to delivery, Joshua Taylor, provided on time on buget and on target all of my requests and wishes. His product knowledge was exemplary and he has earned our business now and into the future. Thanks again. Rob Weingart President GMG General, Inc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Place to buy a vechicle....
Had a good friend who worked there before, (Matt). Called him up and asked who should I talk to about a Jeep. Told me to call Robbie. Matt called Robbie for me and gave him a heads up that I was going to call. I did and he met my wife and I at 7 PM. We test drove the Jeep and then too his office. Asked him what the bottom line was, he gave me the offer, told him that was better than I expected but figured it was fair. There was no hassle or anything. My wife even sat through the whole process and said it was very nice and Robbie was very good. Thanks for the awsome experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, Thank you so much for taking the time to post your Great Experience with Robbie. We pride ourselves on giving world class service. We appreciate your business and thank you for telling others about it!
Love my new Jeep
I have never had a bad experience with Jeep Lithia and Nick Hjelmgren just topped the ratings in making my last experience the best ever. I love my new Jeep! It was a pleasure working with him. He was very helpful in making the purchasing process go smooth. He worked to get me the best deal especially since I was not sure I was even going to be able to trade in my old Jeep and get a new one. I am so happy it all worked out. His customer service and friendliness could not have been any better. He even made sure my phone was set to work with the Bluetooth so I did not have to figure it out. He answered all my questions so when I left with my new Jeep I felt very satisfied and so very happy with my purchase. I would highly recommend his service to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car
Super happy with my new car, helped that I had a great sales guy Nick Hjelmgren that answered all my questions and got me a good deal. Would highly recommend going through Nick if you are purchasing from Lithia!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We had an awesome experience working with sales person Nick
It was a pleasure working with Nick Hjelmgren purchasing our new vehicle. He is very personable and kind - something you usually don't experience when working with a sales person! We highly recommend Nick! You will not be disappointed. We look forward to purchasing a new vehicle from him in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car