Reviews
Write a reviewCar checked for problems with power steering
Had to have power steering unit checked because of a call back from Ford. They had to chance 3 bolts that were rusted,, didnt' take long either. Very good job and now I don't have worry about losing my power steering. Thank you.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car Repair
I am sorry I meant to make them all gold and hit the wrong button. Should be five gold stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
The staff at Pauli are always friendly and courteous .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience and great prices
We were in need of a used truck and needed it within the same week. They were able to get us a used truck in great condition. Roger was our salesman and he was awesome to work with and found us exactly what we wanted for a great price as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service - horrible computer for customer
Great & trustworthy Service - horrible computer for customer Use - slowest computer I have used in 10 years! Virtually unusable - internet is so slow I could not get work done. Turned off TV, but office help turned it back on even though no one was watching. However, the important matter of good & trustworthy service would bring me back.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marilyn J Simmons
We had a great experience at Pauli Ford starting with our initial visit last fall right through our final lease transaction two days ago. Our sales rep, Cher Vue was friendly, knowledgeable, and made our entire experience quite pleasant. The finance manager, Bill McCann, made the experience easy and comfortable for us as well. We also met several members of the Pauli family and were impressed with how friendly everyone was.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great dealer ship
just a oil change but the customer service is great with pick up or drop off, nice
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Place to Buy a car and have it Serviced
This is our second purchase from Pauli Ford. Brain Pauli our sales person is a pleasure to work with. Their service department is a nice place to take the car for maintenance and warranty work.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
REALLY HELPFUL
Brian Pauli really went beyond the call of duty. It started when we showed up at the dealership AFTER closing time on a Saturday and he helped us anyway. Then when it came time to actually buy the car, he gave us a great deal! Who could ask for anything more?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Pauli Ford is a very friendly dealership and they went out of there way to accomadate us. The entire staff made us feel comfortable and made the buying process much easier. I would recommend Pauli Ford to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase