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Pauli Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)
Visit Pauli Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pauli Ford from DealerRater.

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Car checked for problems with power steering

Had to have power steering unit checked because of a call back from Ford. They had to chance 3 bolts that were rusted,, didnt' take long either. Very good job and now I don't have worry about losing my power steering. Thank you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car Repair

I am sorry I meant to make them all gold and hit the wrong button. Should be five gold stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change

The staff at Pauli are always friendly and courteous .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience and great prices

We were in need of a used truck and needed it within the same week. They were able to get us a used truck in great condition. Roger was our salesman and he was awesome to work with and found us exactly what we wanted for a great price as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great Service - horrible computer for customer

Great & trustworthy Service - horrible computer for customer Use - slowest computer I have used in 10 years! Virtually unusable - internet is so slow I could not get work done. Turned off TV, but office help turned it back on even though no one was watching. However, the important matter of good & trustworthy service would bring me back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Marilyn J Simmons

We had a great experience at Pauli Ford starting with our initial visit last fall right through our final lease transaction two days ago. Our sales rep, Cher Vue was friendly, knowledgeable, and made our entire experience quite pleasant. The finance manager, Bill McCann, made the experience easy and comfortable for us as well. We also met several members of the Pauli family and were impressed with how friendly everyone was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great dealer ship

just a oil change but the customer service is great with pick up or drop off, nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Place to Buy a car and have it Serviced

This is our second purchase from Pauli Ford. Brain Pauli our sales person is a pleasure to work with. Their service department is a nice place to take the car for maintenance and warranty work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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REALLY HELPFUL

Brian Pauli really went beyond the call of duty. It started when we showed up at the dealership AFTER closing time on a Saturday and he helped us anyway. Then when it came time to actually buy the car, he gave us a great deal! Who could ask for anything more?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Pauli Ford is a very friendly dealership and they went out of there way to accomadate us. The entire staff made us feel comfortable and made the buying process much easier. I would recommend Pauli Ford to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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