Reviews
Feldman Chevrolet of Lansing, MI
Great experience all around! Both our sales rep and the GM were very responsive, professional, and helpful getting me in to the vehicle I wanted and at a deal I was comfortable with. I highly recommend this team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Perfect
The entire experience was perfect! My sales rep Pat Carrington was exceptional! Very knowledgeable and professional! Hats off to Zac in finance department for his help also!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Fast and great service
Cameron was very nice to work with. He was very helpful. When I had a question he went and got it resolved very quickly and to my satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!
Fast and great service
Cameron was very nice to work with. He was very helpful. When I had a question he went and got it resolved very quickly and to my satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!
Service wiper recall
Never have had any complaints with any mechanical repairs I've ever had done at this Dealership. The service guy I (Mark) I always deal with is absolutely top notch. Great at explaining everything that needs to be done & why. Something I also appreciate is that my wife also feels just as comfortable when she brings her car in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Service wiper recall
Never have had any complaints with any mechanical repairs I've ever had done at this Dealership. The service guy I (Mark) I always deal with is absolutely top notch. Great at explaining everything that needs to be done & why. Something I also appreciate is that my wife also feels just as comfortable when she brings her car in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
good.
I was able to get same day appointment, my technician was nice and knowledgeable I was unable to use my points, due to mychevy app being down,
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Service review and my endorsement of excellence.
I recently had a battery installed for an elderly person who had difficulty reading all of the computer programing information. I expressed a concern that it was necessary not to lose any information due to the installation of a new battery. My service representative (Aaron at Feldman Chevrolet in Lansing) assured me that everything would be met to my satisfaction. Indeed! It was. Prior to giving me the car keys, Aaron (personally) made sure everything everything was satisfactory. I wholeheartedly support the entire staff and personnel at Feldman Chevrolet. They are consummate professionals in very aspect of both service and sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Exceptional Team
The service I received was absolutely great. Aaron not only kept us posted on how far along the car was he made sure we were comfortable in the waiting room. He was very respectful and professional. My car is running great and I feel secure driving it to Texas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shirleyt, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Thank you
Everything was so easy on my end. My sales rep Amber and Emily were so great and friendly. Everyone was super welcoming and great. Made me feel right at home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sue, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!