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Feldman Chevrolet of Lansing

(798 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:00am–9:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 10:00am–4:00pm 7:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(798 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Feldman Chevrolet of Lansing from DealerRater.

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Tire service

I always get exceptional service. Camron is wonderful. I had a tire replaced and I heard a flapping noise that night but it has since stopped. It is unclear what that was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jennifer, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

2022 Colorado

Overall, this was a pleasant experience. The Sales associate found the truck for me and kept his line of communication open the entire time. Also, being able to do most of the paperwork online, saved me a bunch of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phil, thank you again for taking the time to let us know how we did. We hope you have a great day!

Service

Service Advisor Camron Speice was professional kept me updated and had lots of information concerns my car needs. Camron informed me of additional service my car should have which I will scheduled when return for recall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Troy, thank you for your kind review; we are happy to pass along your comments to Camron here at Feldman Chevrolet of Lansing! We look forward to your next visit! Take care!

Service

Service Advisor Camron Speice was professional kept me updated and had lots of information concerns my car needs. Camron informed me of additional service my car should have which I will scheduled when return for recall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Troy, thank you for your kind review; we are happy to pass along your comments to Camron here at Feldman Chevrolet of Lansing! We look forward to your next visit! Take care!

Exceptional

Dealership and salesperson, Jamie, we’re great. Only 6 days from first talking to Jamie/Dealership, to driving my vehicle down the road (two of these days were the weekend). The Dealership took care of everything, from finding the best loan interest for me, processing the paper work for my loan, to getting my insurance transferred to my new vehicle. They even picked me up from where I dropped off the loaner car. How is that for service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandy, thank you for your kind review; we are happy to pass along your comments to Jamie here at Feldman Chevrolet of Lansing! We look forward to your next visit! Take care!

Thanks

Thanks for having a online appointment site which worked. The overall service process was outstanding. Staff was courteous and professional. But, having to write a review text more than 25 word is not needed in my opinion..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dan, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We look forward to your next visit! Take care!

Great experience

The best experience I have ever had buying a car. The staff is very friendly. I love my new car. I really am happy with it I wish I would of asked for the cool American flag. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Great service

We traveled 1000 miles to pick up our new Suburban. Kent did a great job coordinating the sale over the phone. We are very happy with the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Travis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

service

Had warranty service done, and everything was done to my satisfaction. Everyone in the service department and in the waiting area was very nice. excellent service as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Great

Had an excellent experience with this dealer. All the work was done quick and efficient. Could not be happier with the work they performed and the price charged.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Masantiqr, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!