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Feldman Chevrolet of Lansing

(798 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:00am–9:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 10:00am–4:00pm 7:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(798 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Feldman Chevrolet of Lansing from DealerRater.

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Thank you

Everything was so easy on my end. My sales rep Amber and Emily were so great and friendly. Everyone was super welcoming and great. Made me feel right at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sue, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best service people

Bought a new car at Feldman about 3 years ago and have always had the best service for my oil change and inspection. Everyone who works there is so helpful and friendly. I'm impressed with them. I've never had a bad experience and they go out of their way to help and to explain everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

oil change

I dropped into dealership for an oil change and they got done much faster than I expected. I got a courtesy ride home and pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paty, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Service

Camron did a great job of getting my truck fixed. There was a delay due to part availability but cameron kept me informed and found me a ride back to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

New Tire Purchase

I like Feldman Chevy, they are always very kind and the entry is spotless and doesn't smell like a garage. The tires I purchased are just what I wanted and there is a rebate included.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karol, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

New Tire Purchase

I like Feldman Chevy, they are always very kind and the entry is spotless and doesn't smell like a garage. The tires I purchased are just what I wanted and there is a rebate included.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karol, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Service

I got in right away at my appoint time. Lobby-waiting room was clean. the service person was nice and helpful. It didn't take long for the service I was getting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandy, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

Satisfied

Semiannual oil change and once over maintenance done satisfying. Took an hour but worth the time and cost. A b c d e f g h I j k l m n o p q r s t u v w x y z

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven, Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely value your business and look forward to your next visit!

Used car purchase

I bought a used vehicle love the style love the vehicle when we purchased a vehicle had to bring it back with issues still having issues that they don’t want to resolve not very happy and expect me to pay for something that was wrong with the vehicle prior to purchasing it not happy I have been coming here for service for over five years and will not return

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jessy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Tire service

I always get exceptional service. Camron is wonderful. I had a tire replaced and I heard a flapping noise that night but it has since stopped. It is unclear what that was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jennifer, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!