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Sheehy INFINITI of Chantilly

(713 reviews)
Visit Sheehy INFINITI of Chantilly
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 728-3963 (866) 728-3963
Used (866) 786-8313 (866) 786-8313
Service (866) 778-3726 (866) 778-3726

Reviews

(713 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy INFINITI of Chantilly from DealerRater.

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Worked with Dennis, to get a "opportunity" and the

Worked with Dennis, to get a "opportunity" and the experience and customer service from Dennis and the team was create. They are all gentlemen and true professionals!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jerome the Navy Dude, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

Dennis was very professional and made the process of

Dennis was very professional and made the process of purchasing a car go very smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lwilliams06, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

I have been a customer for almost 20 years, before it was

I have been a customer for almost 20 years, before it was Sheehy. I recently purchased a new vehicle and dealt with Dennis Dunning. Dennis was very professional and attentive. It's been a week since my purchase and he has continued to follow-up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

C'Shell, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

My wife and I had a great experience working with Dennis

My wife and I had a great experience working with Dennis Dunning and finding our QX50 which was perfectly priced and perfect for what we needed. I have 3 vehicles from Sheehy Infiniti and will probably buy another this spring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

rmoore, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

Have leased 3 Qx60 SUV’s and have always had good

Have leased 3 Qx60 SUV’s and have always had good service a dnd when we had a problem with Infinity finance they had our back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

James, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

Sheehy Infiniti of Chantilly exceeded my expectations.

Sheehy Infiniti of Chantilly exceeded my expectations. My Sales Consultant, Dennis, was SO helpful and answered every question I had. I never felt rushed, and the entire process was easy. Dennis and the other employees went above and beyond to ensure that I was happy with my purchase! Overall this was such a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

cpm4, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

Great internet response and followup through.

Great internet response and followup through. Seems to be very accomdating to make the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

bossx311, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

I recently worked with Dennis Dunning to buyout an

I recently worked with Dennis Dunning to buyout an existing leased car. Dennis provided superior service and the buyout process could not have gone smoother. He was very professional and extremely helpful. The entire process took less than a half hour. I can't thank Dennis enough for his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

jpowell, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out

HORRIBLE HORRIBLE DEALERSHIP

This has been a horrible experience. This is my 3rd Infinity QX80 but this one is a LEMON!! I can be going 75 MPH and it drops like its neutral! I have had it in the shop several times but they return it UNFIXED! Today they were suppose to bring me a loaner and pick up my QX80 again but they brought me a grossly filthy loaner car which I refused to accept. I have been waiting since Aug 1 for them to provide me with a loaner and take my car as they promise to do when they are selling you a new car. HORRIBLE CUSTOMER SERVICE ALL AROUND!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service and excellent service consultant who

Excellent service and excellent service consultant who kept me informed throughout my time at the service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

bassamn, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out