Reviews
Service on 2010 Toyota Rav4
Ashley was great! Car was services as expected and delivered in reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service appointment
I've used Mike Johnson Toyota for all the service done on my 2014 Toyota Ventana. I have always been very pleased with the quality of service my vehicle has received and with the courteous and professional staff there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley Brown was a pleasure to deal with
Ashley Brown made this experience enjoyable and I was in and out quickly ..she was courteous and knowledgeable and very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
From purchase to repair to second purchase
We are currently on our second vehicle from Mike Johnson's Hickory Toyota. From our original purchase on, we have been treated like family. Any time we needed service we were always taken care of. They have always gone above and beyond for my family. They even recognize my children and ask how they are doing in school, even if the kids aren't with me, they still ask about them. I never have to worry about repairs not being corrected the first time. And they are always accurate on their quotes. We love Mike Johnson's Hickory Toyota and will continue our patronage.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words! We appreciate your business! We look forward to seeing you again soon.
Great Experience
Great service for a great price. This Toyota Dealership consistently takes care of my car needs. My car is always serviced well. The rentals are always fast and affordable. I'll return again and again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review and being a loyal customer!
Great
Friendly and efficient staff, everyone was very nice and super helpful with all my questions and requests. Would recommend to friends and family. Will certainly use them myself again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words! We hope to see you again soon.
40000 mile service
I have to buy tires before I can get an inspection on my car. Everyone treats you kind and respectful. Always satisfied with my service at mike Johnson!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review!
Great service
My experience was great! Eric was easy to work with and we were in and out quick. I will definitely refer business to him. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to review us! We look forward to serving you again in the future!
Service
Everything was great! Great dealership I have bought all my toyotas there! They have the best setup of any dealership I have ever been too and they seem to know what there doing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars ! We appreciate your business and look forward to seeing you again soon.
Mike Johnson Toyota, Hickory, NC
Great service and the tech resolved an issue with a part being ordered in 2015 that we were never contacted about and had asked about the last 3 times we had the oil changed. Have a bad rattle in one of the middle seats and he is working toward resolving the issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase