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Mike Johnson's Hickory Toyota

(1,716 reviews)
Visit Mike Johnson's Hickory Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 7:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Johnson's Hickory Toyota from DealerRater.

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Excellent experience

Ricky Williams is Great! I wouldn't take my business any where else! This is my second purchase and I enjoyed both experiences! Before you buy, give Mike a try!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for being a loyal customer.

Great guy!

Would buy from Ricley every time. Great sales person that knows his product. I would recommend him to family, friends and etc. Thanks for the great experience Rickey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to give us a great review!

Got what I wanted!

Salesman Eric Pennell treated me great. Price was right. Dealership was 1st class. I found their vehicle on Internet & drove through 5 states to make this purchase. They treated me & my family like best friends & had everything ready when we arrived. Vehicle was everything they said it was. I am very pleased. Would recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We appreciate your business and look for to seeing you in the future!

Great dealership

My family visited Mike Johnsons and test drive a used car we ended up not being interested in. Salesman Ricky Williams spoke to us to find out what we were searching for (car for our daughter) and made some suggestions based on our budget and their inventory. Turns out they had the perfect car for her. We had planned to go to Charlotte to look but turns out our local dealer had just what we needed. Ricky and the sales team were easy to work with and the process was easy and quick. We are very happy with the car we purchased and our experience with Mike Johnsons Toyota and Ricky's help. I'd recommend these guys to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! Glad we could help. We hope to see you again soon.

Awesome, easy and upfront

Mike Johnson Toyota doesn't play games. They are upfront honest respectful and easy to work with. They give you time to think with no pressure. They treat you like its a five star resort. I will always use Mike Johnson Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer! We look forward to seeing you again soon.

Salesman was great

Salesman was very helpful as was the rest of the staff Friendly atmosphere with no pressure from sales team. Happy with the all round experience. Would recommend this dealership without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We hope to serve you again soon.

Good experience for first time buyer

I was a first time car buyer so I was a little hesitant because it was a lot of information to take in. I brought my mother along as someone to ask questions to in case I got confused on anything. I didn't really have to ask her much because everything was explained to me very well and everyone was so helpful. I did have to go back after my purchase to finish up some paperwork that was forgotten, but it was a smooth experience as well and they even filled my car back up with gas since I had to travel back to the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! Congrats on your new car!

Excellent service

Eric is knowledgeable and his customer service was excellent! He went out of the way to provide extra service to make the purchase of our new car special!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Hope to see you again soon.

Very good experience

Sales person very professional, answered all questions. Would definitely request same people again for any other purchase and will definitely recommend them to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy you had a wonderful buying experience! Thank you for being a loyal customer.

buying a new car

Bill Wilfong knows the product and was able to cover important info about the car in a clear and easy way during the test drive. After the purchase Bill introduced me to key people in the dealership.Since the purchase Bill has called to offer helpful advice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you had a great experience! We look forward to seeing you in the future!