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Mike Johnson's Hickory Toyota

(1,714 reviews)
Visit Mike Johnson's Hickory Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 7:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Johnson's Hickory Toyota from DealerRater.

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Mike Johnson's Toyota treated me with exceptional service

Mike Johnson's Toyota treated me with exceptional service when I looking for my next vehicle. Mr. Scott Wehr was specifically exceptional when it came to the purchase of my new truck. I highly suggest dealing with him anytime you are looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave such a great review! We appreciate your business!

I reached out to Scott Wehr in April 2024 to see if he

I reached out to Scott Wehr in April 2024 to see if he could help me find a used Toyota Tacoma for my son. Every Monday morning he would send me a text letting me know if they had received any trucks that met our specifications. Throughout our search he was very friendly, helpful, attentive, and had a customer first mindset. Even though I found a truck at another dealership, I will certainly reach out to him for vehicle purchases in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such a great review, Jason! We appreciate your business!

Fernando Cruz made everything simple to walk out with my

Fernando Cruz made everything simple to walk out with my brand new truck! Very satisfied with the customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business Alex! Congratulations on your new truck!

Great dealership, Great cars, great customer service,

Great dealership, Great cars, great customer service, professional people, I totally recommend them. Mr Scott Wehr is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Tony! We appreciate your business!

Scott Wehr was great at helping me get my 1st new car.

Scott Wehr was great at helping me get my 1st new car. Very detalied and patient. Down-to-earth person made the whole experience very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review!

Scott sold my family a car today.

Scott sold my family a car today. He was a very patient and kind man. He explained everything to us about the car. Scott is a very knowledgeable sales associate. We highly recommend buying a car from this nice gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us such a great review! We appreciate your business!

I scheduled an appointment for an oil change on Saturday

I scheduled an appointment for an oil change on Saturday 6.29.24 at 7:40 AM. Arrived 15 min before scheduled appt and went into waiting areas. The associate Jess Holland came in 2x to try to sell me tires and a filter, but I politely declined. She came back to let me know my car was ready and to pay. I paid and proceeded to my car which was backed in at the front door. I immediately noticed my car was damaged when I was approaching so I went back to ask what was hit in my car. She came out and was unsure- her manager Steven then walked out to advise the only thing that could have been hit was the bay door, but the driver wouldn't have realized he hit it due to it being on the passenger side. He then proceeded to let me know he didn't understand what the big deal was as they were going to get it fixed! The big deal is your team was going to let me leave and not say a single word! I went into the dealership, spoke with Nathaniel R.(service Manger) who took pictures of the damages and I was promised a call today to let me know when to bring the car in; in true Toyota fashion- they never called as we are now at 5 PM! Back store- we have purchased 7 vehicles from this lot and still own 5 of them sadly we will look elsewhere next time. I would not recommend the service dept as they will wreck your vehicle and not tell you. Thankfully I had not left the lot.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing your feedback and letting us know about this issue, Julie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Andy Lawhon, our General Manager at 828.443.1531 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

Scott Wehr provided professional service and was very

Scott Wehr provided professional service and was very helpful. He didn't pressure me and worked hard to get me the best deal. I will continue working with him. TYSVM Scott :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such a great review! We appreciate your business!

Scott Wehr went above and beyond to make sure that I was

Scott Wehr went above and beyond to make sure that I was taken care of. Scott worked with me to insure that both parties were happy with the deal we came up with. He stayed after closing time helping me, and then on the following day was ready and available with the truck pulled out and ready for me to inspect again the next day. Not only is Scott an amazing salesman to work with, the whole staff at Mike Johnson Toyota were amazing. My family and I have now purchased 6 vehicles from Mike Johnson Toyota and we will continue to do business with them in the future. If you need to call on anyone I would call on Scott. His knowledge, patience, and calm demeanor is a breath of fresh air in the car industry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a great review! We appreciate your business!

Loved my experience at Mike jhonson Toyota Scott wher was

Loved my experience at Mike jhonson Toyota Scott wher was absolutely amazing and helped me in anyway possible with no pressure at all and was very knowledgeable! My wife and kids loved talking with him! If anybody is looking for a new or used Toyota I definitely recommend going to Mike Johnson Toyota and ask for Scott wher you won’t be disappointed he is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Andrew for taking the time to leave us such a great review! We appreciate your business!