Reviews
Appointment was on time and great experience as usual!
Appointment was on time and great experience as usual! Cindy was knowledgeable and kept me updated and was got me out of there as quickly as possible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Brian! We're glad we were able to help you!
Mike Johnson Hickory Toyota is very well organized.
Mike Johnson Hickory Toyota is very well organized. The appointment process was easy and the process was efficient from check in to departure.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Willard! We're so glad we were able to help! See you next time!
Had a problem with numerous dash board lights on and
Had a problem with numerous dash board lights on and Lorie was great getting it checked out!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review!
I bought my Chevy Trax from them about two weeks ago.
I bought my Chevy Trax from them about two weeks ago. I’ve had some trouble with the car and I gave a bad review. They was good about contacting me and making things right. All in all I would recommend them to my family and friends because they try to do right by their customers. I’m ready to enjoy my Chevy Trax
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're so glad we were able to help! Enjoy your Chevy Trax!!
Laurie, our service rep, did a fantastic job.
Laurie, our service rep, did a fantastic job. She kept us informed, serviced and on our way with no problems. 5 Star effort.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Sean for the kind review!
your service rep did a remarkable job handling the
your service rep did a remarkable job handling the service on my 2021 Highlander. She was very polite and knowledgeable
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time out of your day to leave us a review!
Lorie Horton did a wonderful job when I took my truck in
Lorie Horton did a wonderful job when I took my truck in for a recall appointment. She was very helpful and professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lorie Horton did a wonderful job when I took my truck in for a recall appointment. She was very helpful and professional.
Don't Trust The Deal
Make sure you read ALL interactions with them in full. Read up on ALL deals before trusting them. They so far have cost me about ten thousand dollars. Now I am told I will have to pay eighteen hundred dollars more just to get out of a lease.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We are sorry for your experience. We would love to hear from you on your experience, can you reach out to our GM Andy Lawhon 828-443-1531. Have a good day!
I have been with this dealership since 2000 and have been
I have been with this dealership since 2000 and have been very pleased and will continue with them
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review, and trusting us for so long to help you with your vehicle! See you next time!
Had my car serviced there last week and Brandi was the
Had my car serviced there last week and Brandi was the one who helped me. She was very knowledgeable, courteous and helpful. She made certain everything was taken care of and that my work was done promptly. I really appreciate the help she gave and highly recommend her and Mike Johnson Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking time out of your day to leave us a review! We appreciate your business!